Root Click Rooted my LG Optimus Elite now no service and in safe mode. Help!

[androidmujer79]

Hello, I have searched the AF for 2 days now and have tried many methods to fix my phone. Please help me My phone is a Virgin Mobile, not activated yet..although I did try activating but due to the phone not being able to activate, I placed my account on hold.

So the phone started out as a stock LG Optimus Elite..I got curious about the whole rooting world so I used the Click Root method..I succeeded and my phone was rooted as planned, but I got even more curious and started installing apps for rooted phones.

The last app I remembered installing was a ROM manager and I must have installed a ROM somehow because I remember picking up my phone and trying to use the WIFI and when I used Opera Mobile, the lettering looked really weird as if the fonts were spread apart really far. I restarted my phone and then I got the scary "download is in progress do not disconnect cable", I panicked so I left as is hoping it would go away...well it didn't so yesterday I googled like crazy and finally found a way to restore the phone using a file called LGNPST and a tot file and a dll file...It worked, it restored my phone and I thought I was out of the woods until, I noticed that I was unable to connect to Google Market using Wi-Fi.

I called Virgin mobile hoping they could rest from their end since it seemed like a network issue, but they advised that I would need to take back the phone. If I hit ##, it won't let me it goes into a LG Hidden Menu...which I then did some researching and found a forum post for a rest of the menu and to get service back, I can't post the links because I am new, but it was made out for the LG Esteem so it did not work for me...so now I am clueless on what I can do to 1. Get some bars in green showing there is service and let me connect to Virgin Mobile...and remove the LG Hidden Menu.

Any ideas..Porfavor!!??

 

[kwknott]

After you rooted did you remove any app from system? Just rooting shouldn't have caused your issue. If you did install rom manager it wouldn't have been able to install a rom because we don't have a custom recovery. Now it could have tried to install a recovery which again we don't have so it may have messed phone up by installing wrong one.

If you pull battery and try to powef it on again does it take you back to download mode

 

[androidmujer79]

After you rooted did you remove any app from system? Just rooting shouldn't have caused your issue. If you did install rom manager it wouldn't have been able to install a rom because we don't have a custom recovery. Now it could have tried to install a recovery which again we don't have so it may have messed phone up by installing wrong one.

If you pull battery and try to powef it on again does it take you back to download mode

I don't remember removing any apps, just installing. The Rom Manager was the last thing I played with and I remember hitting something to the effect of install a rom, but it was working okay still, until about an hour later.

NO, if I remove the battery and power back on it takes me to the regular home menu with icons, but no service bars and it won't let me activate via the OTA activation and the LG Hidden Menu appears when I hit the # key.

 

[Hashtag]

Had the EXACT same thing happen to my phone while we were first messing around with the jcase root a few months back. No signal at all, clicking the # key takes you to hidden menu, all that jazz.

The short version of it- Your phone is a brick. You can't do anything to fix it, other than loading special information onto it that we don't have. Have VM send you a new one, or buy a new one. You can't do anything to fix it.

The long version of it- The phone was flashed while in download mode. That's what broke it. The phone has to be flashed in DIAG mode, not download. Flashing PUTS it into download mode, but it has to get information first while being in DIAG. The reason for this, is that VM puts identifiers onto the phone in chips called Non-Volatile Random Access Memory(NVRAM). NVRAM is like RAM, but it doesn't get erased every time it's powered off. VM puts things in NVRAM to identify what the phone is, who's it is, bla bla bla, and flashing the phone in download mode wipes it out. If they don't know who it belongs to, they won't give it service. Your phones dead, simple as that.

I mean, you could always have a different case, but that's what it sounds like to me. I called VM up and they sent me a replacement, got it in 4 days.

About the opera looking weird, it does that sometimes because they compress the traffic a lot to speed things up and it can come out kind of strangely. As for how the phone got into download mode in the first place, if you had it plugged into the computer when you restarted, then holding down the volume up(while connected to computer) can send it into download mode. So you could have possibly over reacted and flashed your phone unnecessarily :/ That's just speculation though. The only thing I'm pretty positive about is that your NVRAM was wiped and it's a brand new LG Optimus Elite Limited Edition Brick.

 

[androidmujer79]

Had the EXACT same thing happen to my phone while we were first messing around with the jcase root a few months back. No signal at all, clicking the # key takes you to hidden menu, all that jazz.

The short version of it- Your phone is a brick. You can't do anything to fix it, other than loading special information onto it that we don't have. Have VM send you a new one, or buy a new one. You can't do anything to fix it.

The long version of it- The phone was flashed while in download mode. That's what broke it. The phone has to be flashed in DIAG mode, not download. Flashing PUTS it into download mode, but it has to get information first while being in DIAG. The reason for this, is that VM puts identifiers onto the phone in chips called Non-Volatile Random Access Memory(NVRAM). NVRAM is like RAM, but it doesn't get erased every time it's powered off. VM puts things in NVRAM to identify what the phone is, who's it is, bla bla bla, and flashing the phone in download mode wipes it out. If they don't know who it belongs to, they won't give it service. Your phones dead, simple as that.

I mean, you could always have a different case, but that's what it sounds like to me. I called VM up and they sent me a replacement, got it in 4 days.

About the opera looking weird, it does that sometimes because they compress the traffic a lot to speed things up and it can come out kind of strangely. As for how the phone got into download mode in the first place, if you had it plugged into the computer when you restarted, then holding down the volume up(while connected to computer) can send it into download mode. So you could have possibly over reacted and flashed your phone unnecessarily :/ That's just speculation though. The only thing I'm pretty positive about is that your NVRAM was wiped and it's a brand new LG Optimus Elite Limited Edition Brick.

Oh wow...I am glad that at least I now know there is no point in trying to make it work lol..I thought I was being tech girl but instead I murdered my phone lol...oh well I don't want to take it back to the store (Walmart) because they are idiots there and also I lost my receipt lol...so I am gonna wait til the 15 days go out and get me a replacement phone from VM. Thanks for the explanation..

Scared of rooting...

 

[Curtis1973]

no need to fear rooting. just root with the new poot method and don't use any apps that claim you can install a rom of any kind. the elite hasn't reached a point where roms are available,and even if there were I would still avoid rom manager. and you gotta learn as much of the basics as you can about the elite posted here so you can avoid or get out of the pitfalls that can occur.