Accessories Otterbox Case

[Mehta23]

My otterbox commuter has begun to crack near the corner closest to the volume and power buttons.

Can I still just email them to send me a new one?

 

[D-U-R-X]

Don't think there's any harm in contacting them...

 

[Mehta23]

What would I say? Just that the case is cracking and I've been told you give replacements?

 

[D-U-R-X]

I don't really know... contact them and explain that the case is cracking and that you've not done anything out of the ordinary and ask them if they would replace it...

 

[Stoneguard]

I believe they have a one year warranty period.

 

[Mehta23]

I believe they have a one year warranty period.

Yeah, I saw that today. Good job I bought it last December

 

[ral]

My first one developed a crack quickly. Ottetbox sent me a replacement quickly all the way from the USA.

The next one has been with me for 16 months, starting to look worn but :thumbup:

 

[Mehta23]

I emailed them and they are sending me a replacement soon!

 

[Mehta23]

It came this week, good to know I have a backup when this one goes even worse. One crack from the top right corner and another across the app for the flash.