First of all viperBOY. Don't go around knocking indirect stores. For one, I own my own business within a Verizon Wireless Premium Authorized Retailer. In FACT, we are the 5th largest handset seller in the country. Guess who we are behind? The big four corporate stores. We go to great lengths to not only do everything a tech store can, we do more. We wear professional clothing, suit and tie, as opposed to polo's.
Second, we have the ability to go on our own to business's (which is what I mostly do) and make sales with them. I have personally delivered phones to clients homes(after I got off work at 9:00p.m.) when my store was out of a certain phone by going to another store to pick it up. I've loaned personal BlackBerry phones as well as other type of phones to clients for a period of time (last one was a BlackBerry for four months) because for whatever reason their phone is not ready for upgrade and their phone is broken.
Third, unlike a corporate store, we do not take their name, hand them a number, make them wait in an expanded waiting room, and wait for who knows how long. We treat everyone that comes through our doors like they own the store. Not saying corporate stores do not either. Just saying I hear it all the time from people coming from those stores.
I could go on, but you can get my point.
Sorry for the OT to the others on this thread(which is great by the way, keep it up). I feel the need to defend myself when I here someone trying to disgrace what I do.