For those of us trying to get the lowest possible initial cost on our phones, here are two things that I have done:
1. I am not the primary on a family share plan (boyfriend b/c his employee discount is bigger, but he doesn't have a smart phone), so I don't get the additional NE2 discount. I called and VERY NICELY spoke a sympathetic customer service rep. I told her that even though I am the secondary line, my phone includes data and so I am the most expensive line. She offered to switch to me the primary, but I don't get the discount until the next go around. I then told her that I hated doing this and I feel a little tacky saying it, but that I get a significant employee discount through Sprint and they have a phone coming out this summer I'm very interested in. I would prefer to stay with Verizon because of the coverage and the service I have received, so I was hoping that they would be willing to work with me. So she offered me the NE2 discount because I have been a longtime customer. She also said that I would need to do order it with them over the phone which means I don't get the instant rebate.
With phone orders, she said you still have to mail in your rebate. She said I could do it online and then speak with them to credit back the money to my account. Same with in-store purchase. I asked her if I could take care of it at Best Buy and she said probably not, but it's up to them.
- I called Best Buy, and again spoke to them VERY NICELY, and explained my situation to them. Told them I had always purchased my phones from Best Buy and would prefer to continue to do so. She checked my account and found the note from the Verizon Rep and she said that they could apply it, no problem. Again, it's technically not a NE2 discount so maybe that is why they were able to do this, it's just a courtesy credit.
2. For those of you who are willing to part with your old phones, I have found the Best Buy Trade In program to be pretty solid. You enter in your phone information including it's state of general wear and tear and you either get a Best Buy gift card for its return value, or you get a check of a lesser value. I mean, if your phone is still largely legit, you will make more money selling it on Ebay, obviously. But for me, my Blackberry Storm keeps shutting down, it's battery is pretty much shot. I'd feel pretty bad selling it. I'd rather recycle it through Best Buy. I will get $33 for my Storm!
https://www.bestbuytradein.com/bb/
Note: Some Best Buys require that you have bought your old phone at Best Buy, but a lot of them don't.