Help Screen remains ON

[Dimension7]

I can't understand why, sometimes my screen remains on. It happen when it's charging and when it's not too, without an apparent reason. I've tried disabling the daydream and it didn't change a thing.
The only way to turn of the screen is by pressing the power button.

I have 4.4 installed.

 

[BRAINZ2013]

May I ask did you disable the box next to stay awake when charge in the developer option

 

[BRAINZ2013]

may i ask did you disable the box next to awake when charge in the developer option

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[Dimension7]

I haven't even activated the developer's option yet. Anyway, that box is unchecked. And unfortunately this problem happen when the phone is not in charge.

 

[BRAINZ2013]

I can't understand why, sometimes my screen remains on. It happen when it's charging and when it's not, without an apparent reason. I've tried disabling the daydream and it didn't change a thing.
The only way to turn of the screen is by pressing the power button.

I have 4.4 installed.

You stated in your quote it happened when its charging

 

[Dimension7]

You stated in your quote it happened when its charging

And when it's not

 

[BRAINZ2013]

May I ask which rom or custom rom are you running.

 

[Dimension7]

I had the 4.3 on shipping and I upgraded to 4.4, it's the official ROM installed via OTA.

 

[BRAINZ2013]

Have you done a factory reset after the update

 

[Dimension7]

No I haven't.

 

[BRAINZ2013]

Try the reset old data and new data don't meet . I had this problem with a droid bionic when I tried the kitkat and I did the reset it fixed alot .

 

[Thom]

Factory is highly recommended for any major system upgrade (like JB to KK). It should not be necessary after a minor upgrades.

... Thom

 

[BRAINZ2013]

Some users don't read the full pop up and see the fine print say that if u have any problems do a factory reset . but many think old and new data mixes. If you have a full update that change from jb to kk that would encourage you to do a reboot before you do anything else I know I do and do a second to be safe

 

[breadnatty08]

Factory is highly recommended for any major system upgrade (like JB to KK). It should not be necessary after a minor upgrades.

... Thom

I hope this fixes things. The KK upgrade for mine hasn't affected the screen turning on and I didn't do a factory reset, but it may help.
Have you recently installed some apps that could perhaps be doing this?

 

[BRAINZ2013]

I seen its some battery app that was doing that .

 

[Dimension7]

I don't know, recently I've installed some games, car home ultra and nothing else that I can remember. My bet is that is something linked to the fact that I haven't done the factory reset. But at this point I think that I will wait to do it.