OTA update does not install

[DesolationJones]

I tried months ago, and it didn't work. I just tried again, and it didn't work. After its downloaded and the phone restarts, I get a little android figuring and an installation bar under it The bar seems to only fill up one third of the way before it boots up the phone. When I check the software version, it still says D50010b.

I thought it was maybe because I was rooted, so I used rootkeeper to temporarily unroot the phone. Still didn't work after I tried again. What could it be?

 

[tony_duane]

Do you have cwm recovery installed? If so the update won't install.

 

[DesolationJones]

CWM? No, I have not.

 

[tony_duane]

Sorry, idk what would cause it then. I just used ota rootkeeper to backup and temp sunroof then installed update and restored root. But I didn't have cwm recovery installed. I'm sorry I couldn't be of more help. I'm sure someone else will come along with more advice.

 

[GameTheory]

For an OTA update to work your phone needs to be completely stock like the day you bought it. Head on over to the t-mobile f6 root forum and there should be a guide on how to restore your phone to stock.

 

[TheEmpathicEar]

For an OTA update to work your phone needs to be completely stock like the day you bought it. Head on over to the t-mobile f6 root forum and there should be a guide on how to restore your phone to stock.

[Sorry, I'm missing something... ]
Why did you refer him to a T-Mobile thread?

 

[GameTheory]

[Sorry, I'm missing something... ]
Why did you refer him to a T-Mobile thread?

In his post he said he has D50010b. That's the t-mobile f6.