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Scrapbooker not working with websites

G

gorsebush

Newbie
Hi all,

Just learning the note 3 have been using this video as main source.


https://www.youtube.com/watch?feature=player_embedded&v=-Fo5x7ZIPCM

If I scrapbook a video it is fine, the scrapbook clip shows the url and in the top corner of page the samsung internet symbol.

However if I capture a part of a webpage the following problems occur.

A) if I draw a rough circle the resulting clip will not show edge to edge of the original, so I have 2 draw around the left and right edgesof the text

B) the clip in the scrapbook becomes an image, there is no url to the original (should be just above the clip) and no samsung internet symbol ( in it's place is the delete bin.

Questions

A) Am I doing it wrong
B) Have I got something wrong/missing in a setup
c) is it naffed

cheers

gorsebush
 
I have found the cause but not the solution

I use chrome not the stock browser

when I use the stock browser web clips work as the should, the videos were on you tube and there is a stock youtube app, so that is why they probably work.

Anyone got a clue on how to get it to work with chrome?
 
Have also discovered ( as to be expected from above) if you link to a website from twitter mobile app scrapbooker doesn't work you have to have twiiter open on the web via the stock browser.
 
I have never dealt with Scrapbook yet on my Note 3.

Sounds like you are having a specific issue with the Scrapbook app though, you might want to contact Samsung :)
 
what gets me is chrome is google's yet it only works with stock browser.

still waiting a reply from samsung, if they have a solution I'llpost it
 
Samsung wish to remote log to my phone to see what is the problem, so by implication must be agreeing it should work with chrome.

let's see what happens.

gorsebush
 
Have now had the remote session - no joy.

Apparently it is the way that chrome accesses websites compared to the way the stock browser does it, no fix available.

very simplistically it was described as some browsers sort of look into a website from outside, others enter it, similar to looking into a house through the doors and windows as opposed to entering it. The former you still know which street and house number the later you can no longer see those. One works one doesn't.

it may or may not work with other 3rd party browsers, anyone know of some that it does.

gorsebush
 
I uninstalled chrome and re-installed, and that has fixed it for me for now. I have not accepted prompts to "update" my chrome browser for fear it will stop working again.
 
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