I am not sure if anyone has come across this issue if I have a defective phone. I purchase the device in Asia upon release and I have noticed an issue with Wi-Fi. The connection is not persistent. if I don't use the phone for an hour the Wi-Fi connection drops and the only way to re-establish the connection is by a reboot. Here are the steps which were followed:
1. Cleared Cache
2. Rebooted Wi-Fi
3. Reset Phone to Factory defaults
4. Reset Wi-Fi
The issue persists even when I have not installed/restored anything from my backup.
Samsung is of no help to have the device swapped as its just over 15 days and I was unable to head back to SEA. No one has any clue about international warranty either. I call SG support they say to bring the phone in. Catch 22..... Thoughts?
1. Cleared Cache
2. Rebooted Wi-Fi
3. Reset Phone to Factory defaults
4. Reset Wi-Fi
The issue persists even when I have not installed/restored anything from my backup.
Samsung is of no help to have the device swapped as its just over 15 days and I was unable to head back to SEA. No one has any clue about international warranty either. I call SG support they say to bring the phone in. Catch 22..... Thoughts?
