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Android 9 showing wrong data usage

  • Thread starter Thread starter Guest901
  • Start date Start date
G

Guest901

Guest
Hello
I have android phone showing wrong data uses
It shows i used 3tb this month which is impossible because all i do is facebook and some small YouTube videos
also my monthly data limit is 100Gb and it doesn't get consumed
 
ocnbrze said:
i would not blame this on android 9. what phone do you have? what carrier are you on? where are you finding this data?
Click to expand...
Hello
I am the thread starter (i made an account after posting)
My phone is honor 8s and i found that data in settings
What is phone carrier? (my main language isn't english so a carrirr can mean something else)
 
MohamedE9 said:
Hello
I am the thread starter (i made an account after posting)
My phone is honor 8s and i found that data in settings
What is phone carrier? (my main language isn't english so a carrirr can mean something else)
Click to expand...

It means the telephone company or provider. Who you pay your phone bill to, and gives service to your mobile phone.

As for the phone showing wrong data usage. Have you tried restarting it?
 
MoodyBlues said:
I'm sorry no one's replied. We're not ignoring you! It's just that no one who read your thread had any ideas or advice to offer.

Please be patient. Someone may come along with suggestions. In the meantime, tell us what your carrier says your usage is. Does it match what your phone is showing?
Click to expand...

hello ,
the usage isn't like what the phone showing , its very lower
it's about 2 gb a day not like what the phone showing
 
Hi @MohamedE9

Your mobile data should reset automatically at the beginning of each billing cycle ie. when your 100Gb allowance starts.

You should find 'Billing cycle' in Settings - -Data Usage.

You could try resetting it yourself by changing the setting to today's date.

Make a note of the current date so that you can restore it afterwards.

If you are unable to reset it you need to contact your carrier as has been suggested to see if they can help you.

Screenshot_20200401-215816.png
Screenshot_20200401-215826.png

Hope this helps and welcome to Android Forums.
:)
 
Last edited:
tommo47 said:
Hi @MohamedE9

Your mobile data should reset automatically at the beginning of each billing cycle ie. when your 100Gb allowance starts.

You should find 'Billing cycle' in Settings - -Data Usage.

You could try resetting it yourself by changing the setting to today's date.

Make a note of the current date so that you can restore it afterwards.

If you are unable to reset it you need to contact your carrier as has been suggested to see if they can help you.

View attachment 149097 View attachment 149098
Hope this helps and welcome to Android Forums.
:)
Click to expand...
Hello
Thanks for the answer
There is no 'billing cycle ' option in my settings
My phone carrier is Etisalat btw
 
I'm really surprised that you got nowhere with Etisalat.

I assume you are on a monthly contract, if so how do Etisalat inform you of your data usage to bill you correctly, and have you any means of checking it?

3Tb is a lot of apparent usage but if you know the usage is less than your 100Gb allowance, does it really matter.
 
tommo47 said:
I'm really surprised that you got nowhere with Etisalat.

I assume you are on a monthly contract, if so how do Etisalat inform you of your data usage to bill you correctly, and have you any means of checking it?

3Tb is a lot of apparent usage but if you know the usage is less than your 100Gb allowance, does it really matter.
Click to expand...
The internet i use isn't FROM Etisalat
The Sim in the phone is
 
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