Help WhatsApp Backup issue

[bobmoe7]

I can't seem to backup my WhatsApp.It either gets stuck on preparing back up or it gets stuck at 50%.
I have tried many solutions found online such as clearing cache, unlinking and linking Google to WhatsApp many times, used a different Google account, used mobile data and different WiFi networks, deleted old backups, restarted my phone, turned video backup off, deleted chats which I did not need.

I have been trying since yesterday since I am getting a new phone today and need to transfer my WhatsApp chats.
Please help

 

[ocnbrze]

I can't seem to backup my WhatsApp.It either gets stuck on preparing back up or it gets stuck at 50%.
I have tried many solutions found online such as clearing cache, unlinking and linking Google to WhatsApp many times, used a different Google account, used mobile data and different WiFi networks, deleted old backups, restarted my phone, turned video backup off, deleted chats which I did not need.

I have been trying since yesterday since I am getting a new phone today and need to transfer my WhatsApp chats.
Please help

what phone do you have? how much space do you have left? do you have an sd card?

 

[James_Watson]

If the issue persists, it is recommended to take advantage of some 3rd-party professional WhatsApp Transfer utility software.

 

[GameTheory]

For me what fixed the issue was to stop the backup after a few minutes of being stuck(at 90%) and restarting the backup. It picked up where it left off and finished backing up.

As for the obvious, make sure you have enough space in your google account for the backup. Also keep in mind that backups can take long as was the case for me (116MB took well over an hour). While other times it's been quick.