Help Onn surf 11.6" tablet pro wifi problems

[LOOKINGforHELP]

I went and bought this tablet today at Walmart and set it up. Everytime couple of mins sometimes seconds the wifi disconnects for a second and reconnects. I googled forever and tried to call customer support and nothing. So i figured my tablet was defective so I went and got a refund and picked up another and it does the exact same thing. Keep in mind the wifi is fine on all other devices. Anyone have any suggestions?

 

[ocnbrze]

try rebooting your router.

edit: despite if your other devices are fine. rebooting should fix your issue

 

[LOOKINGforHELP]

try rebooting your router.

edit: despite if your other devices are fine. rebooting should fix your issue

I have tried multiple networks. I've tried my home work and even my mobile Hotspot. All same issue

 

[puppykickr]

Did you try calling the service number?

 

[mikedt]

I have tried multiple networks. I've tried my home work and even my mobile Hotspot. All same issue

As you've already tried another one, that might be a faulty batch then.

 

[LOOKINGforHELP]

Did you try calling the service number?

View attachment 161681

Yup. Takes you to Walmart customer service and they tell you to call the onn customer service and then they tell you to call walmart customer service lol. I'm just taking it back tomorrow and gonna pick up a new tablet

 

[mikedt]

Did you try calling the service number?

View attachment 161681

"Walmart". It's probably made from poorer quality Chinesium.

 

[Dannydet]

Yeah and reboot your router.

 

[puppykickr]

Just to be sure-
you have not disabled any apps?

I had a similar problem with a Motorola that I disabled Google Play Services.