All companies do this. However, back orders should be filled first before they are made available to the general public. They do this with pre-orders.
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But HTC isn't in charge of VW's back orders. And Amizon and BB also had back orders.
I'm sure VW will send out back orders FIRST when they get phones from HTC.
Im guessing VW sold a lot more then Amazon and BB so while their back log is clearing up VW is still backed up.
BTW what do you consider the "general Public" and why is an amazon customer part of the "general Public" but VW people waiting on phones aren't?