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Access From Windows 11.

Require to access Video/Photos on Android phone......It says 'This Folder is Empty'

Advice Please.
can you be more detailed? what phone do you have? and are you connected to your computer via a usb cable? are you accessing the phones memory storage? or the phone's sd card? have you checked the dcim folder?
 
Thanks for your reply...out of the blue I resolved it yesterday evening.
When connecting with a USB cable...Samsung Galaxy A33....it displayed 'charging only' but managed to allow data exchange as well in settings.
:).
 
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