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1st 6 of conf. #, date ordered, order status

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  • What was your previous status, and what did it change to. Currently "Your order is currently being processed. Please check back tomorrow."; been at that since yesterday at 12:00PM EST.
  • Where you are located. Maryland
  • If your bank/credit card was charged. Not yet...
  • If you got any type of email from Verizon. I've gotten an email pretty much every step of the way (accepted, processing, and now payment). Most recently, I woke up to an email this morning saying I needed to confirm the security deposit before they would process it, so I called in at 8:45AM EST, confirmed the card and the amount, and she said they'd process and ship today.
  • When you ordered. 4/24 at 3:30PM EST

I'm now compulsively refreshing my order status page and my bank account :p
 
My order status still says "your order is currently being processed. Please check back tomorrow."

So I called VZW and asked what the deal is. The rep said that there is no way for me to get a pre-ordered phone on the day it's released, and there's no way for him to look up the status in the system. He said that by pre-ordering a phone, it just guarantees you'll have one when the phone is released (i.e. you won't have to be put on a waiting list). He said that nothing guarantees you'll get the phone on the day it's released.

Is this a bunch of BS? Should I call back and try to get someone who knows what they're talking about? What department are you guys contacting to find out the status? This is pissing me off.

BTW, I ordered 4/24 and am in IL. My CC was charged today.
 
Android&Dom said:
I wish i thought of having it delivered to my office, but that would've been bad for my work lol...on the delivery truck as we type
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Yeah, once it is dropped at my desk I will get no work done! LOL I will resist the urge to activate the phone and fully charge it first.
 
Mine is 30 minutes away, at the sort facility!! I work Graveyard, better sleep on the couch so i can hear the door bell!!
 
Mine is out for delivery!!

I am having it delivered to work. And my boss informed me he is leaving soon and won't be back today, to which I said, "good...now I can play with my phone when it gets here and not get in trouble"! :D

Seriously though, I am one of those anal types where if it says to completely charge before using, then that's what I'll do. Hopefully it will be here soon, and I can plug it in and have a full charge for when I get home!

This thread has been helpful with useful information and therapeutic as well to know that peeps were in the same boat waiting for their phones!!

I will perhaps see you all in other threads when I have issues/questions with my phone! ;)
 
I'll have mine soon :)

Apr 28, 2010 7:47 AM
On FedEx vehicle for delivery

MAPLE GROVE, MN

Apr 28, 2010 7:44 AM
At local FedEx facility
MAPLE GROVE, MN


Apr 27, 2010 5:47 PM
At dest sort facility
MINNEAPOLIS, MN


Apr 27, 2010 4:04 PM
Departed FedEx location
MEMPHIS, TN


Apr 26, 2010 4:11 AM
Shipment information sent to FedEx



Apr 25, 2010 9:07 PM
Arrived at FedEx location
MEMPHIS, TN


Apr 25, 2010 5:51 PM
Picked up
MEMPHIS, TN​
 
Mine was in Los Angeles for 36 hours and tracking now says it all of the sudden hopped a plane and made it to the Oakland facility, not the sorting facility. Delivery is supposed to be today but we'll see. No love so far.
 
My bank account still hasn't been charged and it's still "processing". I almost feel like this is just not meant to be for me. And I preordered on 4/20!!
 
MrSmoofy said:
I'll have mine soon :)

Apr 28, 2010 7:47 AM
On FedEx vehicle for delivery​

MAPLE GROVE, MN​

Apr 28, 2010 7:44 AM
At local FedEx facility
MAPLE GROVE, MN​
Click to expand...

I'm in Eden Prairie, MN. Just got mine! Wow I never thought this quest that started in October is finally done. Kind of bittersweet, I guess. But in a very good way.
 
My bank account was FINALLY charged!!!

On the status page I am still getting "Your order is currently being processed. Please check back tomorrow.". So what is the next step? I was just charged the full amount but I haven't received an email or anything yet. Do I get an email next or what's the deal? Thanks!!
 
4/26 @ 8:30AM - Ordered online, paid CC. New customer (Abandoning my HTC Kaiser on AT&T) Order to ship to Raleigh, NC.

Order Date: 04/26/2010
Order Number: 327584XXX


4/26 @ 10:48PM - Email: Our Credit Review Department has requested further information from you.

And they're closed, so I can't call back.

4/27 @ 8:00AM - Phone them, ask what's going on, they want a copy of my drivers license and SS card. Fine. "I'm in the car and driving now would you mind sending me an email with the fax number? No sir, we can't send email. Would you call my office phone and leave a message with it? Oh I guess."
Of course no call to my office phone.

4/27 @ 8:30AM - Call back again, can I have the fax number that one of the CSR's didn't give me? Fax it over and call us back.

4/27 @ 8:30AM - Call them back, SS card ok, drivers license too dark.

4/27 @ 8:45AM - Faxed four different shades of darkness/brightness of my drivers license.

4/27 @ 8:30AM - Call them back, Drivers license now ok.

4/27 @ 5:30PM - Order still at "Your order is currently being processed. Please check back tomorrow." I call order center and ask what up? "Well sir your order has missed the cutoff for shipping today, it should ship tomorrow via 2 day." Which after about 8 exchanges back and forth about how they promised it on 4/29, and to get it to me they'll have to ship overnight, the CSR still wants me to pay the overnight fees. She finally puts me on hold checks and says they'll be upgrading all Incredible shipments to overnight if they ship on the 28th.

4/28 @ 9:20AM - Bank account shows a hold on my debit card for the phone costs. Order status still at: "Your order is currently being processed. Please check back tomorrow."
 
My order status updated:

Order Status: Your order has been shipped. You can track your shipment at www.fedex.com. Your tracking number is .

That's it, no number after the is. Just a .

Perhaps it's shipped who knows, no emails though.
 
Just received my Inc. Ordered 4/19 around noon and it was shipped Sunday night via 2-day to Virginia. The phone looks awesome, great feel, well balanced. Charging now.
 
OnThePharm said:
Mine's been stuck in Memphis since 1:50 yesterday. It's supposed to make it to me in South Texas by tomorrow.
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My package sat in Memphis until Tuesday at 4pm it hoped on a plane and was in Cleveland at 7pm. So nothing to worry about unless it hasn't reached your sort facility by early morning...
 
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