* UPDATED 6 Jul 2010 *
Note: I'm also attempting to keep this list synched with a post I started on the HTC forums at
http://community.htc.com/na/htc-forums/android/f/17/p/2526/9604.aspx#9604
Problems -
- ADDED: Market App downloads, searches, or updates frequently fail if using WiFi...works only on 3G/EVDO/etc.
- FREQUENT reboots of HTC Sense upon exiting or switching certain applications....white screen with green "HTC" logo shows while Sense re-loads the user's last scene.
- Some HTML format e-mails not displaying in native e-mail viewer upon opening message (e.g., including messages from HTC's online help ticket tracking system!)
- Copy/Paste text functions now limited in native Mail app (e.g., long press on a message no longer shows Copy All, etc.). Also, copy text trackball function doesn't work....pointer locks up.
- Sometimes significant delay in outgoing calls showing up in call history...up to a minute delay or more...and also delays dialing numbers from the call history list (sometimes fails completely....)
- When editing a multi-day or recurring event, the calendar automatically advances the start and end dates by 1 day.
- Calendar jumps back to today's date after completing any view/edit of an event on a different date. Bothersome if one needs to enter several events on a given future date.
- Calendar "day" view doesn't update to show changes in events you just edited unless you refresh the view or step to another day and back using the arrow buttons
- If you have an event with non-alpha text (e.g., / and
in the subject of the event, when you try to share vcalendar it will fail to send via email and will make a 0 byte vcs file.
- Volume buttons often no longer snooze alarms, even if the options are set for the side buttons to snooze the alarm. Must wake up, physically look for small Snooze button on screen and press it (or apparently, the trackball) to snooze an alarm. Problem is inconsistent, depending on alarm settings and how many alarms are set.
- Some Bluetooth headsets and other bluetooth capable devices no longer recognizing, pairing or streaming with Hero that worked fine with 1.5
UPDATE: The Bluetooth connectivity with the Hero under the 2.1 update is HIGHLY dependent on the car kit or Bluetooth device. For example, I was able to maintain a stable connection with a more modern Pioneer head unit in Best Buy, and it even saw the Hero's phone book automatically using the PBAP profile. However, I could not connect at all with an older Pioneer AVIC series unit. I had only partial success with other units, such as a Kenwood 6160 and some Garmin Nuvi's. On others, such as a Tom Tom with Bluetooth, I was unable to connect at all....
- Bookmark sort setting is not being saved
- Same Audio problem as 1.5 had.
- Gmail notifier won't show label even when label is selected.
- Random reboots
- The camera sometimes causes the Auto Backlight feature to be disabled and brightness gets turned up all the way and doesn't revert back to Auto Backlight.
- Facebook for HTC Sense keeping the phone awake 100% of the time in some cases (need verification)? Signing out of Facebook for HTC Sense under Accounts & Sync rumored to help.
- Phone dialer keys ALWAYS cause phone to vibrate when dialing, even if BOTH the haptic feedback and the dialing key tones are turned off in the settings menus.
- Vibration while typing decreases as one types (and sometimes it doesn't vibrate at all)?
- Landscape keyboard reported as consistently laggier than before
Issues -
- (Fixed with hard reset?) Extra HTC widgets sometimes get stuck on installing. After downloading they extra HTC widgets, sometimes they will never finish installing and can't cancel the process because the cancel button is grayed out. Clearing the HTC Data sometimes doesn't work to fix this, requiring "hard" reset.
- (Fixed with hard reset?) Artwork not being recognized by stock music player. After copying album artwork to your music whether you use iTunes or Windows Media Player, it won't show on your phone.
- "Connection Error" dialog FREQUENTLY pops up for some users (just for a second) when launching an app that requires data access or the browser, even if network and/or WiFi connectivity is already present. Dialog box immediately disappears without requiring key press or acknowledgement
- Unable to add unlisted cities in HTC Weather app 2.1.
- On-screen camera controls are now ALWAYS oriented for phone to be in landscape orientation.
- EasyTether doesn't work properly unless the default action settings for what happens when the usb is plugged in is either "charge only" or "disk drive". Then, if usb debugging isn't already on, turn it on. Easytether should work o.k. If it doesn't, uncheck "usb debugging" under the settings->application->development tab and re-check it. There was no separate "sync" option in 1.5/1.6 so I think that might having something to do with it. Probably easytether or driver related.
Quirks -
- ADDED: Touch screen selection feedback sound (if enabled) uses default volume for MEDIA instead of RINGER...weird
- Small version of HTC Digital Clock widget has date off-center when in 24-hour format (e.g., they just hid the "AM" or "PM" but left the date left-justified...looks odd).
- No setting for you to turn off a short vibrate chirp when it connects any call.
- Taking a photo can no longer be done "one-handed" -- reason is that trackball scrolling to zoom camera no longer works - *Updated* Slide finger anywhere on screen to zoom.
Undetermined and/or Unverified Issues:
- Constant synching with Exchange ActiveSync leads to very poor battery life and also repeated notifications of e-mail arrival. Much worse with "as it arrives" as a frequency.
- With sound turned on, phone will alert every few minutes after a new Exchange message arrives even though no further messages have arrived (should only alert once?)
If you'd like to report something new to the list please post it. If you found a fix for any of the above issues please post it.
Note: I'm also attempting to keep this list synched with a post I started on the HTC forums at
http://community.htc.com/na/htc-forums/android/f/17/p/2526/9604.aspx#9604
Problems -
- ADDED: Market App downloads, searches, or updates frequently fail if using WiFi...works only on 3G/EVDO/etc.
- FREQUENT reboots of HTC Sense upon exiting or switching certain applications....white screen with green "HTC" logo shows while Sense re-loads the user's last scene.
- Some HTML format e-mails not displaying in native e-mail viewer upon opening message (e.g., including messages from HTC's online help ticket tracking system!)
- Copy/Paste text functions now limited in native Mail app (e.g., long press on a message no longer shows Copy All, etc.). Also, copy text trackball function doesn't work....pointer locks up.
- Sometimes significant delay in outgoing calls showing up in call history...up to a minute delay or more...and also delays dialing numbers from the call history list (sometimes fails completely....)
- When editing a multi-day or recurring event, the calendar automatically advances the start and end dates by 1 day.
- Calendar jumps back to today's date after completing any view/edit of an event on a different date. Bothersome if one needs to enter several events on a given future date.
- Calendar "day" view doesn't update to show changes in events you just edited unless you refresh the view or step to another day and back using the arrow buttons
- If you have an event with non-alpha text (e.g., / and

- Volume buttons often no longer snooze alarms, even if the options are set for the side buttons to snooze the alarm. Must wake up, physically look for small Snooze button on screen and press it (or apparently, the trackball) to snooze an alarm. Problem is inconsistent, depending on alarm settings and how many alarms are set.
- Some Bluetooth headsets and other bluetooth capable devices no longer recognizing, pairing or streaming with Hero that worked fine with 1.5
UPDATE: The Bluetooth connectivity with the Hero under the 2.1 update is HIGHLY dependent on the car kit or Bluetooth device. For example, I was able to maintain a stable connection with a more modern Pioneer head unit in Best Buy, and it even saw the Hero's phone book automatically using the PBAP profile. However, I could not connect at all with an older Pioneer AVIC series unit. I had only partial success with other units, such as a Kenwood 6160 and some Garmin Nuvi's. On others, such as a Tom Tom with Bluetooth, I was unable to connect at all....
- Bookmark sort setting is not being saved
- Same Audio problem as 1.5 had.
- Gmail notifier won't show label even when label is selected.
- Random reboots
- The camera sometimes causes the Auto Backlight feature to be disabled and brightness gets turned up all the way and doesn't revert back to Auto Backlight.
- Facebook for HTC Sense keeping the phone awake 100% of the time in some cases (need verification)? Signing out of Facebook for HTC Sense under Accounts & Sync rumored to help.
- Phone dialer keys ALWAYS cause phone to vibrate when dialing, even if BOTH the haptic feedback and the dialing key tones are turned off in the settings menus.
- Vibration while typing decreases as one types (and sometimes it doesn't vibrate at all)?
- Landscape keyboard reported as consistently laggier than before
Issues -
- (Fixed with hard reset?) Extra HTC widgets sometimes get stuck on installing. After downloading they extra HTC widgets, sometimes they will never finish installing and can't cancel the process because the cancel button is grayed out. Clearing the HTC Data sometimes doesn't work to fix this, requiring "hard" reset.
- (Fixed with hard reset?) Artwork not being recognized by stock music player. After copying album artwork to your music whether you use iTunes or Windows Media Player, it won't show on your phone.
- "Connection Error" dialog FREQUENTLY pops up for some users (just for a second) when launching an app that requires data access or the browser, even if network and/or WiFi connectivity is already present. Dialog box immediately disappears without requiring key press or acknowledgement
- Unable to add unlisted cities in HTC Weather app 2.1.
- On-screen camera controls are now ALWAYS oriented for phone to be in landscape orientation.
- EasyTether doesn't work properly unless the default action settings for what happens when the usb is plugged in is either "charge only" or "disk drive". Then, if usb debugging isn't already on, turn it on. Easytether should work o.k. If it doesn't, uncheck "usb debugging" under the settings->application->development tab and re-check it. There was no separate "sync" option in 1.5/1.6 so I think that might having something to do with it. Probably easytether or driver related.
Quirks -
- ADDED: Touch screen selection feedback sound (if enabled) uses default volume for MEDIA instead of RINGER...weird
- Small version of HTC Digital Clock widget has date off-center when in 24-hour format (e.g., they just hid the "AM" or "PM" but left the date left-justified...looks odd).
- No setting for you to turn off a short vibrate chirp when it connects any call.
- Taking a photo can no longer be done "one-handed" -- reason is that trackball scrolling to zoom camera no longer works - *Updated* Slide finger anywhere on screen to zoom.
Undetermined and/or Unverified Issues:
- Constant synching with Exchange ActiveSync leads to very poor battery life and also repeated notifications of e-mail arrival. Much worse with "as it arrives" as a frequency.
- With sound turned on, phone will alert every few minutes after a new Exchange message arrives even though no further messages have arrived (should only alert once?)
If you'd like to report something new to the list please post it. If you found a fix for any of the above issues please post it.