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Help 4.1.2 update failed on verizon note 2

OneBadRam

OneBadRam

Lurker
Hey everyone I'm new to everything that is android. I have a verizon galaxy note2 My binary counter says "1" I dont know if that is why my phone won't update. After I download the update I hit ok to install. A little bit after it starts installing the little android pops up laying down with a red triangle over it. Please help. Thanks in advance.
 
you should just take your phone to a verizon store and let them update it. they would also be able to diagnose why your phone is having trouble updating.
 
It sounds like something tripped the flash counter on the Note 2. By any chance, did you root your phone or installed a custom ROM on it? The counter should be a zero and that is probably why it is failing to update. I think there's an app called triangle away that will reset the flash counter. But I'm not too knowledgeable in that as I have never rooted or installed custom ROMs. Best to backup everything first to be on the safe side before doing anything else.
 
"Binary counter says 1"...are you currently rooted? If so, you'll have to unroot before the update will succeed. Else, yes, take it in.
 
Yes I did have the phone rooted. I unrooted to get the update. Will verizon know that I rooted the phone if I take it in with the binary counter at "1"? I really appreciate everybody's input.
 
Yes I did look into "triangle away" , but for some reason I have to have the bootloader unlocked in order to use it. Its only like that for the note2 on verizon.
 
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