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4-5 week ship date, google charged card today?

N

nixie21

Member
Do you think they shipped it or made a mistake charging the card? I emailed and am waiting for a response. This happen to anyone else? I know they said they only charge card when shipping so this is interesting to me....
 
Same happened to me. As of right now the charge is still pending. However, in the faq section when I ordered it said there would be only a hold of $1 whether a credit or debit card was used.
 
I ordered my Nexus 4 yesterday and like other posters, I was charged the full amount in addition to the $1.00 hold charge.
 
When I ordered mine it was on pending for a few days. Then when it actually got shipped they sent me a email saying my phone was shipped and they're charging the card.
 
Maybe they learned from last time and just gave them selves lots of leeway with the really long wait times
 
I was charged the day I ordered it, even called my bank to check my balance and yup google withdrew the $$$
 
They charged my card as well (although the charge is still pending). Looks like they are also charging me that extra dollar because the total should be exactly $395 but it is at $396. Wtf Google?
 
this happened to me as well when i ordered on the 13th, but got backordered. they hold it to make sure the money is there, then after a week they refund it until it actually ships.
 
When I ordered on Tues Nov 13th, my card wasn't charged until Fri the 17th when I received the shipping email with the tracking #

So if I'm reading this right people are ordering now, being told there's a 5 week wait period, but their cards are being charged now? If this is correct, that's absolutely absurd!
 
sean76 said:
When I ordered on Tues Nov 13th, my card wasn't charged until Fri the 17th when I received the shipping email with the tracking #

So if I'm reading this right people are ordering now, being told there's a 5 week wait period, but their cards are being charged now? If this is correct, that's absolutely absurd!
Click to expand...

that is correct !
 
Google contacts the credit card company and tells them they have a charge for $x and wants to know if the card has the money available. Then the credit card puts a hold on the card for the money until either the real charge is made or their hold time limit passes. During this time depending on the policy of the credit card company they will show either the full amount or they may just show $1 this is determined by the credit card company / bank and not Google. The pending charge will show until the credit card company / bank removes it due to their policy concerning how long they hold these type of postings.

Then when Google ships you product they will place the real charge on your card and it may once again show as pending for a day or so and then will become a true charge.
 
donec said:
Google contacts the credit card company and tells them they have a charge for $x and wants to know if the card has the money available. Then the credit card puts a hold on the card for the money until either the real charge is made or their hold time limit passes. During this time depending on the policy of the credit card company they will show either the full amount or they may just show $1 this is determined by the credit card company / bank and not Google. The pending charge will show until the credit card company / bank removes it due to their policy concerning how long they hold these type of postings.

Then when Google ships you product they will place the real charge on your card and it may once again show as pending for a day or so and then will become a true charge.
Click to expand...

This would explain why the $391 charge to my card appeared after I ordered, disappeared last night & reappeared again this morning. BTW i'm on the 2 to 3 week track.
 
Not for nothing, Google shouldn't be charging anyone anything until they have stock available and it's ready to ship,,, case closed! This whole thing with charges, holds, $1 fees is just a masterful mess on so many levels.
 
sharkizzle said:
I received an email this morning stating that my order has shipped. I tried to track it but that didn't work.
Click to expand...

how long did the original say it would ship? Mine was 4-5 weeks. I emailed them yesterday and they said if the entire amount was deducted from the account then the phone shipped. They said I did not get a shipping email because they are having system issues and I will get one soon. Not sure I believe them though. I hope it really did ship, but I will believe it when I see it!
 
nixie21 said:
how long did the original say it would ship? Mine was 4-5 weeks. I emailed them yesterday and they said if the entire amount was deducted from the account then the phone shipped. They said I did not get a shipping email because they are having system issues and I will get one soon. Not sure I believe them though. I hope it really did ship, but I will believe it when I see it!
Click to expand...

As soon as you get that email that means your phone has shipped, the tracking usually shows that the label was created, and then the next day will actually show the whereabouts of your package.

At the rate they are going this looks like some fly by night company handling all this instead of a company the size of Google.
 
Received my email this morning that the Nexus 4 I ordered the day they put it back up for sale has shipped, was supposed to take 1-2 weeks to ship but looks like I'm getting it early.

No complaints from me! Just a little surprised that it is coming sooner than expected. Maybe they planned it this way, so now they can say they are exceeding expectations?????
 
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