Yeah, activating took like 10 tries for me the first time. I had to manually change my plan to the 35 $ one from the 25 because the pop up to change it during activation wasn't working. Its really iritating that doing so cost me not only an extra 10 a month, but lost me 3 weeks of my 25 dollar plan.
Then, I had to redo the whole business because I returned my phone due to a screen defect, and at that point everytime the activation dialogue would come up, it would be immediately replaced by an "offer" for phone insurance. So I had to have customer service do it for me. If 35 $ wasnt still the cheapest data plan out there, I would sooooo be done with virgin.