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Mine came without a sim card
So it sat there at the activation screen for quite a while
Till i called and they told me to check, nada
No idea how the eff you send someone a 300$ phone without a sim card, but it sounds like what others can expect
On your shipping confirmation email, did it list the SIM card as a separate item that was shipping, or just the phone?
Mine has failed to activate for the 4 hours since it got here. Came with the card installed in it already. I have removed/reinstalled it for grins. Haven't seen any indication of 4G signal showing up on it. Don't have an issue with getting a very solid 4G signal here with my old phone (a Motorola Droid Bionic). May have to take it into a store tomorrow if I don't have any luck. The sim card is a different size (smaller) than my old one. (And yes, I have had my old phone powered down during the process).
Mine has failed to activate for the 4 hours since it got here. Came with the card installed in it already. I have removed/reinstalled it for grins. Haven't seen any indication of 4G signal showing up on it. Don't have an issue with getting a very solid 4G signal here with my old phone (a Motorola Droid Bionic). May have to take it into a store tomorrow if I don't have any luck. The sim card is a different size (smaller) than my old one. (And yes, I have had my old phone powered down during the process).
Mine has failed to activate for the 4 hours since it got here. Came with the card installed in it already. I have removed/reinstalled it for grins. Haven't seen any indication of 4G signal showing up on it. Don't have an issue with getting a very solid 4G signal here with my old phone (a Motorola Droid Bionic). May have to take it into a store tomorrow if I don't have any luck. The sim card is a different size (smaller) than my old one. (And yes, I have had my old phone powered down during the process).
Couldn't use my old SIM as they are different sizes (I thought the 2 year old one was too small, new one is even smaller). I signed onto my account at verizon and it let me activate the new phone there (it had everything about the new phone in the system including the SIM #). Rebooted the phone at that point and it synced right up. The issue must have been due to getting a new SIM#.
You need to call Verizon customer service. Sounds like the SIM is not registering if 4G is not coming on.
ADDED : Call 1-800-922-0204 or 1-877-807-4646 press O or say customer service. Basically try to get a CSR on the phone, this should be an easy fix. Have your SIM Card # handy.