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Help Am i the only one having trouble with kies?

I've used kies before im familure with it. I have attempted to root my device a couple times and was successful. But i tripped my flash counter so all i did was restore the back up i made before rooted. So that unroots me and puts me back to stock right? So now the ics update is here and whenever i plug in to kies it just says no firmware. Am i the only one? Could it take sometime for me to get it maybe? Help please. Thx

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
 

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From the information Samsung provided, it says you can Update only for I727UCKK1, I727UCKJ2 or I727UCLA3 Baseband Versions.

May be you can revert back to 2.3.5 and then try running a firmware upgrade through KIES.
 
I'm having a problem with Kies - I downloaded it and it said it had an update, which I did. After giving it my admin password it started the Kies update but now is stuck at 100% and has been like this for the past 15 minutes. I can't even start to switch to ICS!

I've attached a screenshot - my computer is a MBA.

This is incredibly frustrating - any help would be appreciated. I have already tried uninstalling Kies multiple times.
 

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I have I727UCLE2 and it says my device does not support software upgrading via Kies and i am at 2.3.5
Does anyone know what I need to do to be able to update?
 
I have I727UCLE2 and it says my device does not support software upgrading via Kies and i am at 2.3.5
Does anyone know what I need to do to be able to update?

I reinstalled Kies and then did the ics update last night and it worked a lot better. I also updated to the latest version of Kies after I reinstalled it.
 
I have been having similar issues with the Kies software. Mine simply will not update to the newest version of Kies. Therefore i cannot update my phone. After a 30 minute phone call with Samsung, i was simply told that "Due to the high volume of people accessing the Kies server, updates may be temporarily unavailable." This was the forth employee i had spoken to. The third one told me there was no update for the Skyrocket. I have deemed that Samsung technical support is filled with morons.
 
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