Help Another non-rooted Desire stuck in boot loop

[hobbeschild]

Hi,

This is very similar to previous posts, but I want to ask a slightly different question. I've resigned myself to sending the phone for repair (it's in warranty) but I desperately want to back up my data first.

I haven't rooted it or anything like that (goody two-shoes). It's less than 2 years old and the naughtiest thing I've done is install Advanced Task Killer. Now I'm in a boot loop. It had been reporting lack of phone space for ages but I'd moved as much as possible to the SD card. However, I still had some contacts on the phone and would like to keep my messages.

I can get to the Bootloader menu (vol down + power) to click Recovery and get the red triangle/exclamation, from where I can get to the Recovery menu (vol up + power). It says:
E:Can't open /cache/recovery/command
E:Can't mount DATA:data/recovery/log

but I get four options (Reboot, Apply sdcard:update.zip, Wipe data, Wipe cache partition). I've tried the latter and it didn't help.

I have installed ADB on my PC, but my Desire is only recognised when I get to the red triangle and the recovery pages, at which point "adb devices" returns:

List of devices attached
HT11FPL00508 offline

As I understand it this means none of the ADB commands will work.

Is there anything I can do to get the phone into online mode so that ADB will work? Are there any other options?

Many thanks.

 

[Hadron]

Try adb from recovery (red triangles). Certainly some commands will work.

Did you let the phone sync contacts with Google? If so they are backed-up. If unsure, sign in to GMail via a browser, click on the red word GMail and select Contacts. Are your contacts shown there?

If you can get "adb pull" to work, I believe the files you are after are:

/data/data/com.android.providers.telephony/databases/mmssms.db

And

/data/data/com.android.providers.contacts/databases/contacts2.db

If adb won't pull them when in recovery then it's find a way of booting the phone without wiping data or you are stuck. If the reboot is an overheating bug you might manage that, otherwise not much hope.

 

[Hadron]

Hmm, less optimistic after trying it myself.

I could do it, but I have a custom recovery (rooted) and could mount /data when in recovery. Without that it didn't work. So you can try, but having only the very limited stock recovery I'm not hopeful.

 

[Balin]

Hello, i would like to find out if the original poster found any workaround to the problem (in case he/she is still around the forums of course...)

I have the exact same problem. Unrooted phone, tried all the procedure with adb, stuck with device offline, and i was wandering if there 's anything else i could do, before saying goodbye to my data and contacts...FYI the phone is off warranty.

Thanks for any replies.