Or post #140. At this point I would have to suggest people consider other sellers. I have yet to hear back from you after multiple attempts at contact, including email and this forum. Neat website and quick shipping, but I would suggest you kick up the customer service a notch.
Here's what is needed to make things happen efficiently. When you contact me or anyone about an issue with an order, I/we need an order number and/or name and email address.
I'm not picking on your specifically just using your post to point this out. You would be absolutely amazed at how many contact emails I receive that read something to the effect of:
"I'd like to purchase another case, can you please send to my original address"
"I received my case, it does not fit properly, please send another, Thanks Jack"
The above are actual emails and neither used the email address that was used during their original purchase. This makes it very difficult or impossible to look up an order.
If you look through this entire thread you'll see that I respond very quickly and confidently to requests and take customer service very seriously. There are times I'm going to "miss", apologies for that but i'm human.
Yea, I mean here I am trying to spend money with you and instead of replying to my question you comment on another post of mine telling me to stay on topic.....I think I will be better off buying elsewhere.
Apologies... for me that is an issue with forums. Miss a post, don't read the whole thing, etc... There is an area in the checkout stage that allows the input of coupons. All coupons are active and being used daily.