busted bones
Android Enthusiast
^^^Must be a common problem^^^
My Brand new phone stopped vibrating after 2 months.
POS "Advance" exchange phone I received had broken volume rocker.
2nd POS "Advance" exchange phone I got looked like it belonged to a 5 year old. Scratched up, bent speaker grill, red paint under kick stand was all scratched.
Figured I may have better luck at the local corporate store rather than phone support again.
Sprint guy tells me "Well it is a refurbished phone you know..."
To which I replied "Would you not be standing in a Sprint store too If you had received this POS to replace your brand new, 2 month old, zagg screen protected, otter box encased, mint, effing phone???"
They gave me a new phone. Being a light cell user, hopefully I get better mileage out of this one. And hopefully you heavy users have better luck than me.
Damn that sucks, I would be pissed too. I asked the sprint guys if they would give me a new screen protector since mine had one and they said they would put the new one over to this one and did a half assed job. No matter how much I complained they wouldnt give it to me though.

)...I got bashed all over the place on this forum...now, the knowledge is commonplace.