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Help apps not showing up after reset

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donas

Well-Known Member
Has anyone done a factory reset and noticed apps not showing up in their account? I did a factory reset and only 3 apps showed up in my account (out of about 30), I did a second reset and all the apps I had previous to the xoom showed up, but the 6-8 apps that I downloaded to the xoom directly did not show up in the account and needed to be downloaded again.....anyone have any ideas what happened? Yes, I had the back up checked under settings.
 
I did look there #1 to be honest, I couldn't figure out how to download from there #2 the free apps I installed to the zoom don't show up in that list either. I have purchased 2 apps for the Xoom and they are in the list, but none of the free apps I downloaded on the Xoom are listed.
 
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