richardgil
Newbie
Hey guys, so I was browsing on xda-developers and came across this thread:
http://forum.xda-developers.com/showthread.php?t=1976429&page=14
Pretty much a bunch of people were able to contact AT&T and get a price-match in the form of a $100 credit to their account when stating that Walmart was advertising the Note 2 for $199 while AT&T sold it to them for $299.
Just wanted to report that I did contact AT&T and after a couple of tries I was connected (Live Chat) to an agent that credited me $100 as a 'one time courtesy' within minutes.
I pretty much stated that I was upset to find out that I could not pre-order the white model when the stores received them on launch dates. That I was upset that AT&T rebranded this phone and also took out the headphones, which every other carrier left in the box. Also the box I received had a broken seal already, even though the phone and the contents were in perfect condition. Also told them that I read on xda-developers that they were able to get a price-match in the form of a credit which is why I was contacting them. Told them I have been a loyal customer since 2002.
The second agent I spoke to gave me a credit no problem. The first agent transferred me a total of 2 times, both times getting further away from a resolution.
This may be a repost, but who can complain about a repost when it is about getting $100?
By the way.
AT&T > Support > Contact Us > Billing & Payments Live Chat
Now I can buy more accessories and not feel guilty!
http://forum.xda-developers.com/showthread.php?t=1976429&page=14
Pretty much a bunch of people were able to contact AT&T and get a price-match in the form of a $100 credit to their account when stating that Walmart was advertising the Note 2 for $199 while AT&T sold it to them for $299.
Just wanted to report that I did contact AT&T and after a couple of tries I was connected (Live Chat) to an agent that credited me $100 as a 'one time courtesy' within minutes.
I pretty much stated that I was upset to find out that I could not pre-order the white model when the stores received them on launch dates. That I was upset that AT&T rebranded this phone and also took out the headphones, which every other carrier left in the box. Also the box I received had a broken seal already, even though the phone and the contents were in perfect condition. Also told them that I read on xda-developers that they were able to get a price-match in the form of a credit which is why I was contacting them. Told them I have been a loyal customer since 2002.
The second agent I spoke to gave me a credit no problem. The first agent transferred me a total of 2 times, both times getting further away from a resolution.
This may be a repost, but who can complain about a repost when it is about getting $100?
By the way.
AT&T > Support > Contact Us > Billing & Payments Live Chat
Now I can buy more accessories and not feel guilty!