Help avatar movie locked after 2.2 update

[maikel33016]

When I play the avatar movie it says " Avatar.dcf locked. Do you want to unlock it now? " and I press yes and nothing happens. what can I do to get it back?

 

[robo21]

When I play the avatar movie it says " Avatar.dcf locked. Do you want to unlock it now? " and I press yes and nothing happens. what can I do to get it back?

Go to menu, settings, applications, manage apps, tap "all" tab at the top, find drm protected content storage, tap "clear data." Then reboot the phone and it will be fine.

 

[AidaGon355]

Go to menu, settings, applications, manage apps, tap "all" tab at the top, find drm protected content storage, tap "clear data." Then reboot the phone and it will be fine.

I tried this and still cannot play the Avatar movie. At least now I can tap on the Widget on the home screen and then it replys "Sorry, this video cannot be played."

 

[majx]

I'm having the same exact message with my phone to. Have you made any head way with this?

 

[luvduchovny]

I tried this and still cannot play the Avatar movie. At least now I can tap on the Widget on the home screen and then it replys "Sorry, this video cannot be played."

After the maintenance update you actually have to reboot the phone about 3 times, then it will play (after clearing the DRM storage cache).