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Help AVG push client issue

S

scottywright

Lurker
Hi all

I'm new the the android world and I'm running avg antivirus on my HTC m8 and while running it has found (push client) as a malware threat and won't allow me to remove it.

I have run a scan with 3 other antivirus apps and its not found any issues with these.

Has anyone had this issue or is this an overly sensitive antivirus app and this is software that should be on my phone?

Thanks for any help given.

Scott
 
I've just had a look at the "where's my droid app" and it does mention that it could be flagged as malware.

I'm not running this app so wondering if its pre installed software the the antivirus app is overly sensitive about?

Hopefully someone can shed some more light on it.
 
I'm having the same problem, I downloaded an app designed specifically to find and remove any malware viruses on my device and remove them and it isn't picking up on any problems.
 
I have exactly the same issue, spent ages wondering why? I even called O2 shop who suggested I reset the phone after sync with HTC site, what a carry on, so on what or who's suggestion is this nothing to worry about? Has someone spoken to HTC about this or gained the info from a reliable source?
 
I've checked 4 htcs where I work and they all have this software on. I also got my it team to have a look into it and they said it relates to messaging. Unfortunately it's not officially HTC but that's the best I have.
 
Thanks Scotty, it's a bit mad isn't it, my hubby has the HTC one M7 and his shows no issues with push client at all :$
 
My friends have the HTC one and run avg software and it doesn't even bring it up as an issue. It's the M8 that's seems to have an issue. I was told its not an issue just over sensitive antivirus. I'll see how it goes.
 
scottywright said:
I've since been told its pre installed software so nothing to worry about.
Click to expand...

Which basically means someone who decided to pre install this is getting money for the install. It is malware if the owner of the device does not want it but cannot remove it.
 
JIMV said:
Which basically means someone who decided to pre install this is getting money for the install. It is malware if the owner of the device does not want it but cannot remove it.
Click to expand...

No, that's called bloatware.

Malware is something that does harm.

Antivirus apps have a long history of false positives. That's their version of a bug.

You all can always choose to root your phone (same thing as getting administrator rights on a pc) and look into running an alternative software collection on your M8. Or disable things you suspect.

I understand that rooting is not for everyone.

At the same time, I recommend it.

It's your phone, you don't have to be at the mercy of opinions about what's good or bad. The intention in locking down system apps is to ensure that people won't delete the operating system or slightly important things like the phone app and then claim it's HTC's fault. (Yes, that really has happened.)

Unfortunately, all of the manufacturers and most of the carriers think that it's just lovely to toss in stuff that most of us consider useless along the way.

So, you do have a real choice in this.
 
EarlyMon said:
It's your phone, you don't have to be at the mercy of opinions about what's good or bad. The intention in locking down system apps is to ensure that people won't delete the operating system or slightly important things like the phone app and then claim it's HTC's fault.
Click to expand...

respectfully....Bull. They do it to make money and they care far more for their industry brethren than they do the poor schmuck who buys the phone. Folk have been demanding for years that there be no bloatware and yet there it is. Even the option of letting us delete the crap is ignored. There is nothing in 90% of that junk that has anything at all to do with protecting the phones operating system. It is about 1. Money and 2. Go back to (1).

Examples are legion...on my phone there are scores of apps I do not want and cannot remove. Would you tolerate this on a computer? I do not want a calculator or a calculator widget. I see 3 calendar apps I do not desire.
I have never used 'dropbox'...why can I not get rid of it? I hate facebook yet there is sits. I can go on...
 
JIMV said:
respectfully....Bull. They do it to make money and they care far more for their industry brethren than they do the poor schmuck who buys the phone. Folk have been demanding for years that there be no bloatware and yet there it is. Even the option of letting us delete the crap is ignored. There is nothing in 90% of that junk that has anything at all to do with protecting the phones operating system. It is about 1. Money and 2. Go back to (1).
Click to expand...

You really need to reread what I said.

I said that they wrongfully packaged bloatware as system apps.

And I said that there is a good reason that ACTUAL system apps are locked down.

I never once suggested that locking down bloatware was OK.

Indeed - I posted advice on how to get rid of it.
 
Let's hope the ANDROID SILVER devices,whenever/whatever they may be,will not be cluttered w/bloatware.

Since these devices are to be sold at the retail/carrier level,instead of direct from GOOGLE,it's anybody's guess on how clean these devices will be.
 
EarlyMon said:
You really need to reread what I said.

I said that they wrongfully packaged bloatware as system apps.

And I said that there is a good reason that ACTUAL system apps are locked down.

I never once suggested that locking down bloatware was OK.

Indeed - I posted advice on how to get rid of it.
Click to expand...

My apologies, I did not get past the claim that such junk was un-removable to protect the consumer.

The rooting solution is not a solution at all for most folk. it is dangerous and can brick the device.
 
JIMV said:
My apologies, I did not get past the claim that such junk was un-removable to protect the consumer.

The rooting solution is not a solution at all for most folk. it is dangerous and can brick the device.
Click to expand...

Actually, if you follow our root guides and let us guide you through the process, it's practically impossible to brick an HTC.

If one doesn't follow directions, yes, various bricks can happen. Many we're able to save.

And even so, as I said, and as you've said - it's not for everyone.

I still recommend it though.
 
KOLIO said:
Let's hope the ANDROID SILVER devices,whenever/whatever they may be,will not be clutterd w/bloatware.

Since these devices are to be sold at the retail/carrier level,instead of direct from GOOGLE,it's anybody's guess on how clean these devices will be.
Click to expand...

As JIMV points out - the profit motivation is too great to expect the problem to really completely disappear.
 
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