• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help Back up Files from Galaxy S5 with unresponsive screen

J

jjonez

Lurker
Sorry to beat what is probably a long-dead horse, but some searching didn't really yield anything relevant for me. So long story short, phone screen is dead and unresponsive to touch, but the phone itself is fine and receives calls, texts, etc.

I'm getting it replaced under warranty, but before I activate the new phone I want to move pictures, texts, files, and the like to my computer. I have a PIN set up so the computer won't recognize the phone until the code is entered. Here's methods I've tried so far to unlock the phone:

Connect to TV via HDMI: the adapters I bought worked with my mom's S5, but I just got a "no signal" message when i tried mine.

Android debug bridge: This method requires debugging to be enabled on the phone prior to any mishaps, which i did not do. Tried it anyway, no luck.

A guy at the T-Mobile store vaguely mentioned PC software to bypass phone security locks or something, but wasn't very clear and didn't name anything specific, so I was hoping someone on here might be able to point me in the right direction.

Thanks for taking the time to read and I appreciate any input.
 
mikedt said:
You have a USB OTG cable for the S5, or can get hold of one. Plug a USB mouse in, and that should allow you to enter the unlock PIN.
Click to expand...

Screen doesn't display anything unfortunately. One of the HDMI adapters I bought had a usb which I was going to use to plug in a mouse, but it didn't work since the tv display method didn't work
 
One thing I forgot to mention, I know the screen does sometimes respond to my touch because I feel the haptic feedback, but it's in random and varying locations, and never in the spot where the PIN keyboard is supposed to be located. (ie. screen might respond to touch in upper middle portion, where usually there's nothing to touch there
 
jjonez said:
Screen doesn't display anything unfortunately. One of the HDMI adapters I bought had a usb which I was going to use to plug in a mouse, but it didn't work since the tv display method didn't work
Click to expand...
The HDMI adapter with USB - the usb was for power, not an input device.
 
New question, does anyone know of any way to turn on android debugging using a PC? Or of any good programming-specific forums that might be able to help me?
 
jjonez said:
No power was supplied by an ADDITIONAL micro-usb. This is the product i bought.

http://www.amazon.com/gp/product/B008CQKM2U?psc=1&redirect=true&ref_=oh_aui_detailpage_o03_s00
Click to expand...
My mistake, however as it says there - no dual functions supported, you can't do what you tried with that - it's not possible through a 5 pin port, 11 pin adapter notwithstanding.
jjonez said:
New question, does anyone know of any way to turn on android debugging using a PC? Or of any good programming-specific forums that might be able to help me?
Click to expand...
That's impossible.

Usb debugging = turn on adb service

No adb service = no pc access

As El Presidente said -

El Presidente said:
To use ADB, USB debugging needs to be enabled so you can't use ADB to enable something that is required for ADB to work in the first place.
Click to expand...
 
Wow. I just randomly decided to take out the battery/SD card ONE more time... Lo and behold screen magically works again when I turn it back on. I have no idea what to make of this...
 
Jfalls63 said:
It's OK to leave USB DEBUGGING enabled ? Thought that was a no no. Learn something new here every day.
Click to expand...
I mean, I suppose it could add a tiny bit of risk, but I've never been able to come up with a practical scenario in my head that would have me worried about leaving it enabled. Not to mention, since Jellybean, you have to authorize a computer on the device screen to allow adb commands to run. So if you, for example, plugged your phone into a random computer and someone tried issuing commands to your device, you'd get a popup on the device asking if you'd like to authorize that PC.

The only time I'd worry about it might be if my device was lost or stolen, but then there's Android Device Manager that will allow you to lock down or remote wipe the device...
 
The warnings when you turn developer options on always spooked me. Turned it on, did what I needed, turned it off. Thanks for info
 
You must log in or register to reply here.
Back
Top Bottom