Hi got a simple problem of not being able to back up my sgs2. I am new to smart phones in general..lol. New phone through virgin. All up to date regarding software. Problem is when trying to backup phone.
I get error message from kies unable to backup.
Samsung help is not helpful as they respond by asking for more information ...the same more information which I supply to them each time! see below.
" 1) The model number, Android OS version and Build number of your device (Settings > About device)
2) The IMEI number (dial *#06# on the phone)
3) The serial number (can be found on the device by removing the back cover and the battery)
4) The PDA, Phone and CSC version numbers (dial *#1234# on the phone)
5) Date and place of purchase
6) Full UK address including postcode
7) Your current network service provider
8)A detailed description of the issue "
Any advise to resolve would be useful.
Cheers
Rep
I get error message from kies unable to backup.
Samsung help is not helpful as they respond by asking for more information ...the same more information which I supply to them each time! see below.
" 1) The model number, Android OS version and Build number of your device (Settings > About device)
2) The IMEI number (dial *#06# on the phone)
3) The serial number (can be found on the device by removing the back cover and the battery)
4) The PDA, Phone and CSC version numbers (dial *#1234# on the phone)
5) Date and place of purchase
6) Full UK address including postcode
7) Your current network service provider
8)A detailed description of the issue "
Any advise to resolve would be useful.
Cheers
Rep
