hi all. this has been a pretty helpful thread. here's what i've experienced. i bought a vibrant about 3 months ago, i have pretty active email accounts (3), but i don't actually talk on the phone that much. email was incredibly slow (not a connection issue, this was all software...was randomly fast intermittently in between being unbearably slow to open an email, and had nothing to do w/size of the email or its attachments), and battery life was horrendous. i did a factory reset per their "tech support" and it totally wiped out the slow email software problem. however, the battery life issue remains. it's intermittent as well. roughly every other day the battery drains completely by midday (i unplug around 6am after all night charging, so that means 5-6 hours to dead), often without a single call or very much use of any kind. i've noticed, as others have as well, the phone tends to run hot to the touch at these times. most alarming, given what i'm reading as far as resolution on this board, it's *still happening* after the reset. any thoughts on how to end this nonsense? i have the same issue as others and use advanced task killer to kill the unnecessary apps constantly. but it really does suck. otherwise, the phone is fine. thanks in advance, hellhed.