So I went into the AT&T store yesterday to complain about the battery life, and I showed them my battery graphs and the battery usage where AT&T Hotspots and AT&T Navigator are constantly sucking up the battery (not to mention leeching 2-5MB per day off my data plan). It starts every time the phone starts and there's no way to disable that.
Their answer was, "That's an AT&T feature, you can't turn it off. If you try to turn it off the phone won't work anymore."
I also said, where's this incredible standby and talk time, and the guy says "Those numbers are for cell standby without 3G." So I said, How do I turn off 3G? The guy says, "3G cannot be turned off on this phone."
I also asked them about the GPS, the WIFI, and the insensitive "back" button. At this point the manager came over and he assured me that I was the only person he had ever heard of having any of those problems. I showed them the search results for "captivate gps problem" and the manager tried to deny that there was any problem and said "if there's anything wrong with this phone, it's news to me!". He encouraged me to keep the phone because there is nothing wrong with it, nope, nothing at all, I'm just using it wrong. Not the most helpful of AT&T stores.
