Keyser-Soze
Member
-nevermind-
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I've got a question for you, Jay. And forgive me if this has been answered -- I cant recall after reading all these damn pages.
So, I found out I have a $100 credit from VZW towards the purchase of any phone. Will BB honor that or just VZW? I have a pre-order at BB so if I can get the (alleged) $249.99 pre-order only price - $50 pre-order gift card - $100 credit and pay $100 bucks, that would be awesome.
Plus, I have another $50 BB gift card that I got for my bday. Potential $50 Thunderbolt?! WINNING!![]()
You know, I try not to de a d!ck but this BB pre order brought out the worst in me. I've been given a 25.00 gift card from BB because they keep running this ad and don't have it in store, along with giving me an appointment date to pick it up. (2-14-11, talked to store manager, politely) Called BB consumer services and they opened two cases for me. One for the buy back (will send me a 70.00 GC after I purchase the phone, so I can purchase the Buy back program within 30 days) and one for the $249.99 price of the phone. (They will send me a 50.00 GC if the TB is 299.99 instead of 249.99) Now I don't care when the TB comes out and I feel that BB stepped up, to fix there errors.A few of us have already called Best Buy Customer Service (1-888-237-8289 [888-B-E-S-T-B-U-Y]) and got them to agree that we will get the free Buy Back promotion. They will put it in writing and give you a Case# so you can have something concrete to refer to when buying the phone.
I'm sure this is so. You'd probably need a pretty good case, eg, placing your preorder on Feb 6th or 7th and being told the phone would be available on the 14th.Longer it goes, the less likely buy back will be free
Nothing to report in East Brunswisk, NJ.Anyone go in today/call yet?
I was told that they'd honor the NE2 $50 credit if that helps.I've got a question for you, Jay. And forgive me if this has been answered -- I cant recall after reading all these damn pages.
So, I found out I have a $100 credit from VZW towards the purchase of any phone. Will BB honor that or just VZW? I have a pre-order at BB so if I can get the (alleged) $249.99 pre-order only price - $50 pre-order gift card - $100 credit and pay $100 bucks, that would be awesome.
Plus, I have another $50 BB gift card that I got for my bday. Potential $50 Thunderbolt?! WINNING!![]()
I'm not Jay, but Best Buy Customer Service and their Verizon corporate rep says that while some stores may give you the Verizon credit they are not obligated to do so.I've got a question for you, Jay. And forgive me if this has been answered -- I cant recall after reading all these damn pages.
So, I found out I have a $100 credit from VZW towards the purchase of any phone. Will BB honor that or just VZW? I have a pre-order at BB so if I can get the (alleged) $249.99 pre-order only price - $50 pre-order gift card - $100 credit and pay $100 bucks, that would be awesome.
Plus, I have another $50 BB gift card that I got for my bday. Potential $50 Thunderbolt?! WINNING!![]()
Were you told that at the East Brunswick store? I may use that as leverage at my nearby store or mosey on over to East Brunswick, which is not so far from Princeton, where I work.I was told that they'd honor the NE2 $50 credit if that helps.
This uncertainty/speculation is probably just going to end up with me going through Verizon and returning my preorder.I'm not Jay, but Best Buy Customer Service and their Verizon corporate rep says that while some stores may give you the Verizon credit they are not obligated to do so.
Yeah but over the phone and I didn't think it was a big enough issue at the time to take down the person's name.Were you told that at the East Brunswick store? I may use that as leverage at my nearby store or mosey on over to East Brunswick, which is not so far from Princeton, where I work.
I'm not Jay, but Best Buy Customer Service and their Verizon corporate rep says that while some stores may give you the Verizon credit they are not obligated to do so.
) but it really is weird that all 3 said the 24th w/o hesitation. This will definitely be my next phone as i sold my Samsung Fascinate on ebay for this (and im using my gf's crappy old blackberry curve 8530 in the meantime which sucks) and that was 3 weeks ago!!! /Vent lolI called to vent because the mobile manager told me flat out no on the Buy Back and price change. I'll take whatever a manager or cosumer rep will give me.Before anyone comments, I did not call for a handout; I called because I wanted some information so I could decide whether or not to attempt to return my preorder.

I think we should definitely hear something from vzw this week about a release!
Longer it goes, the less likely buy back will be free