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Best Buy Details

Your average VZW store opens at 9, your average BB opens at 10. You could always run to VZW, try and snag one and if it doesn't work out, go to BB.

If you did the preorder, you can just keep the gift card for something else if you get it a VZW.
 
I went by a local VZW store to see if they have any in yet to see or possibly see at dummy TB. The guy told me they don't have them yet and doesn't know about a release date. He wanted to know why I was interested in the TB - "Is there an alternative phone I can interest you". I told him there was no alternative. He wanted me to get something else since my area is not covered with the 4G yet. Really? Did he really want to sell me something different than the hottest phone? He didn't even know when he would have accessories - "Maybe they will come with the phones." VZW needs to train their sales people a little better.
 
Just got my call from my BB - I was the first pre-order, and the first called - nabbed the 10 am "appointment" slot. Hooray!

I can't wait to trade in the X for the TB...and my Gift Card from Corporate BB came over the weekend, so that will help in the process on my end.

/excited :cool:
 
Just called verizonwireless 1-800 number and talked to sales. Was asking if they were going to offer any incentive for me to buy from them instead of BB. The lady said, "I am sorry sir, we still do not know when the phone is going to be released, they have not told us a release date yet". WTF!! I told her to go to news.vzw.com, and she thanked me for the information.

In the end, I am going to get it at BB. I am #4 and pre-ordered on February 6th, so they should have one for me.
 
I just got a VoiceMail from my local BB (Blaine, MN) telling me they have mine and when would I like to stop in and activate it. (to bad I am going to go through VZW and get a 1YR if I can)
 
I'm thinking I'll have my TB in my hands before any of you BB pre-ordering bewbs in CST :p
 
Just called my Best Buy and they made an appointment for me for Thursday afternoon. sounded well informed and no confusion about release info. Funny thing is I called a couple weeks back and was number 10 on the list then, but now number 4. Some people just couldn't hang...

The wait is finally over... my BB Storm and a hammer have a date for Thursday night.
 
I got the call and set up the appointment for Friday evening (due to my schedule). They will definitely hold one for me. Woo hoo!
 
Just called my Best Buy and they made an appointment for me for Thursday afternoon. sounded well informed and no confusion about release info. Funny thing is I called a couple weeks back and was number 10 on the list then, but now number 4. Some people just couldn't hang...

The wait is finally over... my BB Storm and a hammer have a date for Thursday night.

Dang.. I wish my store was like this.
 
The wait is finally over... my BB Storm and a hammer have a date for Thursday night.



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verizons online reps dont know anything at all! i asked about matching the price of wirefly and if they were going to keep the phone at 249.99 or bump it up like BB.. heres what i get..

Kimbalei: Hello. Thank you for visiting our chat service. May I help you with your order today?
Kimbalei: hello Trevor
Trevor: Yes i just had a question about an upcoming phone
Kimbalei: I would be more than happy to assist you with your question today.
Trevor: I see the thunderbolt will be 249.99 but i see on wirefly i can order it for the price of 199.99 does verizon match prices like that?
Kimbalei: I'm sorry we do not match prices
Trevor: ok but is the phone going to be set at 249.99 or go up to 299.99 like best buy as well
Trevor: ?
Kimbalei: we dont have the prices just yet
Trevor: according to verizon wireless twitter there is
Kimbalei: we dont have them on the website just yet
Trevor: i understand that but there has to be some sort of information
Kimbalei: we dont have it just yet I do apologize
Trevor: but its coming out Thursday and stores did receive shipments today and there is still no information available?
Kimbalei: We havent heard anything just yet
Trevor: ok

wow really verizon? really?
 
verizons online reps dont know anything at all! i asked about matching the price of wirefly and if they were going to keep the phone at 249.99 or bump it up like BB.. heres what i get..

Kimbalei: Hello. Thank you for visiting our chat service. May I help you with your order today?
Kimbalei: hello Trevor
Trevor: Yes i just had a question about an upcoming phone
Kimbalei: I would be more than happy to assist you with your question today.
Trevor: I see the thunderbolt will be 249.99 but i see on wirefly i can order it for the price of 199.99 does verizon match prices like that?
Kimbalei: I'm sorry we do not match prices
Trevor: ok but is the phone going to be set at 249.99 or go up to 299.99 like best buy as well
Trevor: ?
Kimbalei: we dont have the prices just yet
Trevor: according to verizon wireless twitter there is
Kimbalei: we dont have them on the website just yet
Trevor: i understand that but there has to be some sort of information
Kimbalei: we dont have it just yet I do apologize
Trevor: but its coming out Thursday and stores did receive shipments today and there is still no information available?
Kimbalei: We havent heard anything just yet
Trevor: ok

wow really verizon? really?

They wont go up in price..
 
i just wanted to make sure but there lack of knowledge is horrible.

I agree. Once I heard the phone was officially announced, I called *611 on my lunch to find out about online orders & possible 1 year contracts and the guy I spoke with had no information at all about the phone and told me like 2 or 3 times to sign up on the vzw thunderbolt page for info even after I repeatedly said that I had already done that over a month ago. He also told me that they usually don't get trained on a product till after it releases, although that really had nothing to do with anything as far as simple release details. And then I heard him start to speak the words "I see you are eligible for an upgrade and a NE2, would you be interested in a new blackberry! I couldn't help but laugh. I really thought he was gonna try selling me on the iphone, I couldn't believe when he said blackbery. But anyways, yeah I can't believe the phone was officially announced today and they have no info and their website isn't updated.
 
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