Okay my issue is this, I have an AT&T Fusion 3 manufactured by HUAWEI (model # Y536A1) installed with Andriod 4.4.3 and all of a sudden the phone shut off. After trying to start the phone it goes to the Black screen with the silver Andriod letter. It will sit on this screen till it kills the battery. I've tried to clean the cash thru the Andriod fix start up but nothing. AT&T rep said they think it is updating or something but like I said it runs till it kills the battery. Now this is not my phone it is my mother-in-laws. Trying to be the good and intelligent son-in-law and fix it but I'm not in the all knowing of Andriod. Also once this starts the ONLY way to shut off the phone is to pull the battery. No buttons work nor does the touch screen.
So I'm looking for ANY info that can help, trying to avoid restorying to factory default due to the fact all of her contacts, and photos are on the phone.
Thanks for any help.
Great Taz
AKA Jeremy Gee
So I'm looking for ANY info that can help, trying to avoid restorying to factory default due to the fact all of her contacts, and photos are on the phone.
Thanks for any help.
Great Taz
AKA Jeremy Gee
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