Help Bluetooth issue driving me nuts

[Latah Pines]

Got the M8, love it.

Last week, a new issue popped up.

About 85% of the time, while on a call using my Bluetooth headset, if another call comes in, the audio in my headset transfers to my handset, and there's no way to get it to go back to the headset until I hang up and make a new call.

I've tried to do an elimination process with apps, and so far I've determined it's not Kindle or TuneIn.

Any ideas?

 

[mruno]

See if it still happens in safe mode: Safe mode: HTC One (M8) | T-Mobile Support

 

[Latah Pines]

Not happening in Safe Mode.

 

[mruno]

then it is some 3rd party app. you will need to uninstall any app that has bluetooth permissions and reinstall one at a time until bluetooth bugs out again. then you will know which app is causing the issue. good luck

 

[kratos]

then it is some 3rd party app. you will need to uninstall any app that has bluetooth permissions and reinstall one at a time until bluetooth bugs out again. then you will know which app is causing the issue. good luck

You may want to try uninstalling the last 4-5 apps you installed just before the problem started. Then install one at a time.

Unless of course the problem started right after the mass restore install from activating your phone.... Then you will have to uninstall all of them and try them one at a time.

Also, be sure to give each app at least an hour AND make sure you test your bluetooth between each app install. Some apps take a little time after install to get all settled in...

Kratos

 

[Latah Pines]

I've determined it was T-Mobile Visual Voicemail.

Uninstalled updates