Help broken charger

[pvthudson66]

hey guys just wanted ur opinion on my problem. I recently sent my tablet to samsung as it had stopped charging, I was told that a pin had fallen out of the charger and into the tablet damaging the charging port. samsung said it wont cober this under warranty and want

 

[The_Chief]

What are they saying happened? That you somehow broke the pin off the charger and tossed it in there somehow? I mean, how on EARTH could a charging pin fall into the tablet without the charging port being loose to begin with?

Did you try contacting Samsung again, and finding out what a different CSR has to say? Or talking to a Supervisor?

(This is why I get a Squaretrade warranty on EVERYTHING.)

( Not a paid endorsement, though I wish it was )

 

[pvthudson66]

I put it through again as a new repair as they had somehow lost my file from the first time i sent it off and this time it just came back repaired