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Deleted User
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No case here.
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Help Call quality very sub-par (not signal strength)
- Thread starter Deleted User
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- htc droid incredible
No case here.
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Deleted User
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This is what I'm doing, I have a sneaking suspicion that my VZW store may have gotten a bad batch and am getting one mailed to me.
ikediggety
Well-Known Member
Add me to the list. same issues. Short words get cut off completely. As an audio guy, the best way i can describe it is it sounds like there's an overactive noise gate on the earpiece.
jeffreycentex
Newbie
I added on to my posting how to change the vocoder. It made no difference in mine, but I have excellent quality with my device...
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Deleted User
Guest
Thanks for the instructions. Tried them and unfortunately I still have the same quality.
Guys, try running Advanced Task Killer to shut down all the applications running in the background and then try calling. I heard that some of the apps can mute the ear piece. I've had the same bad call-quality issue but fixed it temporarily by hard resetting the phone. When I'm using it with some synergy of apps it still gets muffled time to time.
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Deleted User
Guest
I heard about this so the first thing I did was hard reset my phone and it still did it with nothing going on.
Richard371
Member
+1 for bad call quality. Iphone and BB Bold sounds much better and i don't have to say what, what, what. Based on this thread the majority have this issue. I seriously doubt there could be this many bad devices. Hopefully its a software fix.
tranceFusion
Android Enthusiast
I feel like this device just isn't handling a compressed signal well.
Other mobile users sounds like crap, but I talked to a few people on a landline, and they seem to sound perfectly fine. It is like, the signal is coming in weak and then when it is amplified, it is amplifying any distortion.
Is anyone else noticing this? Or do you have the issue 100% of the time?
Other mobile users sounds like crap, but I talked to a few people on a landline, and they seem to sound perfectly fine. It is like, the signal is coming in weak and then when it is amplified, it is amplifying any distortion.
Is anyone else noticing this? Or do you have the issue 100% of the time?
mochapenguin
Newbie
Same. Have called automated recordings also (time & temp, answering machine) and the quality is always pretty meh. Sounds like it's really compressed or something.
jessica19087
Newbie
That's sorta what I was thinking. Does anyone know if there's some sort of noise canceling? Maybe we can turn it off.
+1 for bad call quality. I got my DRINC on the 28th (yay for early shipping) and have been saying "what?", "sorry, can you say that again?" "hold on, let me go someplace quieter" ever since. My calls seem static-y whenever the other person is talking. I keep thinking the call dropped when the other person is quiet.
I was thinking it was much, much worse on land line calls....but maybe it's because I turn the volume up on land line calls since they always seem to be quieter than when I'm mobile-to-mobile.
My Eris had similar problems, so I returned for the Moto Droid and the call quality was far superior on both the earpiece and speaker. My husband was nice enough to switch with me so I could use his upgrade to get the DRINC. Now I'm wondering if I should return the DRINC and get the Droid....
Also updated...PRL went from 51827 to 51866. No change.
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Deleted User
Guest
It's so bad for me that many times even the ringing of the phone I'm calling will be distorted and break up. If the phone I'm calling rings 6 times (land line or mobile), at least 3 rings will be disrupted by a "blip" or distortion. At first I thought it may be just because I was calling others on cell phones but it does the same for land lines.
Add me to the list of the call quality issues... hopefully the update will correct it.
I have the same problems as the OP and these are the same exact quality issues I had with my other several HTC smartphones over the last couple of years(Touch x2, Touch Pro x2, Incredible). I've been in the same area and same VZW service during all these phones and used them over 4 counties with these results I mentioned(HTC had less call quality).
My personal experience with the BB and Moto Droid were much better than the HTC's product in any case so far and I hope they will get it improved as my experience is that it's likely to be a HTC issue since my usage & carrier have been the same for years but only HTC has had many problems with call quality.
To be realistic, my HTC Incredible(over last few days) has had "intermittent" call quality issues but it's ironic that it's the same as with my previous HTC's and makes me wonder a bit.
You could try turning off the "Privacy" settings. Its basically adding encryption/processing overhead to your voice stream.
mochapenguin
Newbie
Yep I notice it with ringing too. That was actually the first thing...coming from AT&T to Verizon (which all my friends describe as THE best wireless service in our area bar none), I was excited to make a call, and from the very first ring it was horrible quality compared to my iPhone. I think I died a little inside.
jessica19087
Newbie
Oooh, anyone else try this? I'm going to make a call now. To find it:
Settings > Call > Voice Privacy (uncheck)
jessica19087
Newbie
Nope. Didn't help.
I tried that and can't tell much difference. My call quality isn't terrible(I notice it in very quiet environments) and it's way better than the droid I had. My tour was very bad as well and I often had a hard time understanding people.
I am having a similar issue as lancefusion but backwards, all my mobile to mobile calls are absolutely crystal clear, and then when someone tries to call me on a land line it is really garbled and cuts out but they can hear me perfectly. It just seems to be really intermittent but no one I have talked to mobile to mobile has had bad quality.
I am very disappointed to read all of these postings! I ordered & received a Moto Droid in late December and had almost the exact call quality problems described on this thread. Exchanging the unit & the OTA update did absolutely nothing to correct it. I also tried all of the other suggestions (like *228, voice privacy, & EVRC settings).
I was impatiently waiting for the Incredible, but will now have to wait. If you take a look at the "call quality" or "static" complaints about the Moto Droid on this site and others, you will see what I'm talking about.
I assume HTC & Motorola are not sharing any circuitry. Could all of this be a byproduct of the Android system when used on Verizon's current CDMA network? I have several flip phones on Verizon & have no such problems with any of them.
I was impatiently waiting for the Incredible, but will now have to wait. If you take a look at the "call quality" or "static" complaints about the Moto Droid on this site and others, you will see what I'm talking about.
I assume HTC & Motorola are not sharing any circuitry. Could all of this be a byproduct of the Android system when used on Verizon's current CDMA network? I have several flip phones on Verizon & have no such problems with any of them.
I also got my Dinc on the 29th and agree that most of it is great except for the quality of call and signal strength in areas I prev. had no problems. I will post this elsewhere and have no skin in this web site, but I propose that we all add some measurable data to this map of user-cited reception;
Signal Map - Find the best cell phone coverage in your area, or add your own cell phone signal to the map.
It maps var. providers' strength and gives the opp to cite phone type and "number of bars". For our community, I propose we also add the dBm we find in settings> about phone > Network > For instance, I get -92dBm at my house - marginally effective for call quality. Then, when you see others cropping up in your area, you can compare what you get vs. others. Any takers? I will put up at least four area records in NJ in this way in the next day as I travel.
Signal Map - Find the best cell phone coverage in your area, or add your own cell phone signal to the map.
It maps var. providers' strength and gives the opp to cite phone type and "number of bars". For our community, I propose we also add the dBm we find in settings> about phone > Network > For instance, I get -92dBm at my house - marginally effective for call quality. Then, when you see others cropping up in your area, you can compare what you get vs. others. Any takers? I will put up at least four area records in NJ in this way in the next day as I travel.
My signal strength hangs mostly between -92 and -87 with occasional high spots to -81. My old LG VX8300 (which has a little antenna nub sticking out of the top) gets great signal quality sitting in the exact same chair on my home office.
I wasn't even able to use *228 from my home office with the Incredible. It kept dropping due to faded signal. I had to go outside my house! Again, it wasn't a problem with my old LG phone.
I'm not "unhappy" just yet, but certainly not happy.
I wasn't even able to use *228 from my home office with the Incredible. It kept dropping due to faded signal. I had to go outside my house! Again, it wasn't a problem with my old LG phone.
I'm not "unhappy" just yet, but certainly not happy.