Help Camera shows a black screen

[runnerchick]

I've had my phone for about a year. Today I noticed that when I try to use the camera, it shows only a black screen. I know this question has been asked before, but the suggestions haven't worked for me. I've done a soft and hard reset and that didn't work. I haven't loaded any apps recently. Anyone have some other suggestions???

 

[randytho]

The same thing just happened to me. I called Verizon and they are shipping a new phone..absolutely nothing I have tried has fixed it.

 

[dbrits]

The same thing just happened to me. I called Verizon and they are shipping a new phone..absolutely nothing I have tried has fixed it.

Just curious - what exactly did you try? My phone appears to be doing the same thing. I've tried doing a factory reset in hopes that it's a software problem, but alas, no luck.