• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Can anything be done?


Sep 19, 2014

Sorry my first post is a plea for help...

I upgraded my S2 to the latest config using Kies - nothing exotic just standard.
The upgrade seemed to go well and the phone rebooted ok.
I then updated snapchat and put the phone down.
10 Minutes later the phone was very warm and refused to turn on.

I was then told that the data on the phone was precious (!!) and now need to recover that data.

Yes, I know, I should have done a backup :eek:

There are no signs of life.
I have tried:
Taking the battery out for hours and retrying
Taking the battery out for hours, holding the on button down for a few seconds, replacing the battery and retrying
By 'retrying' I mean trying to turn it on and/or trying to get it into up or download modes (whilst pressing the home key and the volume up/down key whilst restarting)
I have done all these with the original battery and with a charged battery from another S2. I have checked the original batter works in that other S2 too (it was fine)

I made a 'jig' in the hope that it might help - but nothing happened.

Whatever I do, the screen remains resolutely off.

If I try to charge the phone, it gets hot near the camera but does not particularly help.

Is there anything I have missed or could try?

What are my available next steps to data (and ideally phone) recovery?


We've been tracking upcoming products and ranking the best tech since 2007. Thanks for trusting our opinion: we get rewarded through affiliate links that earn us a commission and we invite you to learn more about us.