Can't connect to Mobile network

[thommo77]

I seem to have lost the ability to connect to the mobile network so can't connect to Market or web without wifi switched on. I have error message as follws: "Connection failed due to incorrect APN setting" I haven't touched any of these settings so a bit in the dark as to what the problem could be.
Any ideas anyone?
I'm on O2 in the UK if thats of any help?
Cheers,

 

[slinemfc]

o2's network, mobile internet, has been down since 6am.
That's what they told me anyhow.

 

[CarsnGadgets]

I had this as well first thing this morning, then it seemed ok about 11am, but it went again later and I still cant connect.

What did O2 say?

 

[slinemfc]

What did O2 say?

They are trying to fix the problem. That is all they would say...

 

[SUroot]

Mines come back up within teh last 30 minutes. Got EDGE, but its sluggish.

 

[CarsnGadgets]

wonder what the hell they have done? It better be ok tomorrow, im paying for unlimited data, not much use if i cant use it.

 

[nx1977]

Yup, everyone in the office on O2 has had issues today.

 

[slinemfc]

Looks like it is happening again. Well, has started off that way for me again today...

 

[stringent]

Yeah O2's MMS and mobile network have been really pants of late.

 

[wightrose]

Anyone else having problems today? Mine has been down for the last hour or so?

 

[WozzaTT]

Anyone else having problems today? Mine has been down for the last hour or so?

Yep - just switched wifi off and I'm getting nothing. Glad it's the network rather than the phone!

 

[SUroot]

Yes its been happening on and off for the last 4 weeks. My fiance's hero never had a problem. Changed the APN to mobile.o2.co.uk and it connects. Switch back to the wap.o2.co.uk (supplied with phone) doesnt work.


Called o2, told me to stay on this one and delete the one it came with.

apn: mobile.o2.co.uk
username: o2web
password o2web

thats all you need

EDIT> create new btw, not just change these in existing apn.