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Help Cant download or update from google play!

alexward

Newbie
Got another problem....
When I try and download or update an app from the Google play store, I get an error message saying :-
Can not download due to an error ( error while retrieving information from server [RPC:S:AEC-0]
Can anyone help me??!!
I've tried un installing play, clearing cache memory etc, and i have also checked my download manager is ok...
 
Ok, I've tried method one..... No joy.
Went to try method two, but I can't find the option to remove my Google account......
 
Try changing your password from somewhere else and reboot your phone so it asks for your new password. Had the same thing happen to me yesterday and that worked for me.
 
Try changing your password from somewhere else and reboot your phone so it asks for your new password. Had the same thing happen to me yesterday and that worked for me.

Just tried it. Still not working. I'm worried now that even a factory reset won't help either!!!......
 
Before you try a factory reset it might be worth having a word with (or sending an e-mail to) Google support .. Just in case it's something about your account that they can fix their end.
 
OK all, I got sick of messing about, so I did a factory reset.
All working perfectly now.
Very annoying as its taken me ages to set my phone up again as I had it.
Thanks for all your help.
 
I had the same exact problem last night. I deleted the data and cache on both the play store app and Google services framework and restarted and it didn't help. Tried to download updates this morning and the problem fixed itself somehow.
 
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