Root Can't find VM Support Email

[h.haulman]

I know I have seen it, in many posts here and there, but I'll be damned if any search brings it up. I remember reading where users were getting faster responses to requests for returning their Triumphs from VM's twitter email? Or possibly another, I'm fuzzy on the details, obviously. My USB charge port is showing intermittent now, and I want to send it back before warranty is up. Already contacted standard support address to get things rolling, but I know I remember others quoting better service speed at a different contact address. Thanks in advance, and sorry for the new thread on an old dead subject.

 

[NewUser0]

contact us forum on their website normally gets me an answer within 1 day.

 

[calitrippin]

I know I have seen it, in many posts here and there, but I'll be damned if any search brings it up. I remember reading where users were getting faster responses to requests for returning their Triumphs from VM's twitter email? Or possibly another, I'm fuzzy on the details, obviously. My USB charge port is showing intermittent now, and I want to send it back before warranty is up. Already contacted standard support address to get things rolling, but I know I remember others quoting better service speed at a different contact address. Thanks in advance, and sorry for the new thread on an old dead subject.

ourteam@mailwc.custhelp.com <<<< is there email

 

[h.haulman]

In response to both, thanks, and the form did in fact put me in contact with that exact email address. In the OP, I was looking for an alternate. However, they finally got back to me offering a replacement (but didn't have my address?). They were quoting unusually high support volumes for the delay.