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Cant get into recovery??

dubbsix

Well-Known Member
Trying to wipe cache on my DNA but I cant seem to get into recovery mode. When I follow the instructions, my soft buttons just blink and then the phone boots into the ROM.

this is what im doing..

Power the device off.
Press the Power button then select Power off.
If the device doesn't respond to input, press and hold the Volume Up/Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up/Down, proceed with step 3.
Press and hold Volume Down then press the Power button.
When presented with the Boot Mode Selection Menu release all buttons.
Press Volume Down to select Recovery then press Volume Up.
From the Droid triage screen, simultaneously press Volume Up/Down.
Select wipe data/factory reset then press the Power button.
Use Volume keys to navigate options.
Select Yes -- delete all user data then press the Power button.
Use Volume keys to navigate options.
Data wipe may take several moments.
Select reboot system now then press the Power button.
Use Volume keys to navigate options.
Refer to Initial Activation and Setup.


HELP!!
 
Hello dubbsix. Is your device rooted? If not, here's the (Verizon) method (actually a couple of methods) to hard reset the device, which includes accessing the recovery area:

Hard Reset - DROID DNA by HTC

If you're rooted, then you've got a different set of actions to take depending on what ROM you're running, etc.
 
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