Trying to help someone with their Moto G. When you plug in the phone you get a UI screen that is titled "AP Fastboot Flash Mode"
With this it states
Battery Low (Charging)
"Device is LOCKED. Status Code: 0"
Transfer Mode: USB Connected
Then it gives me some Boot Mode Selections, but none of them do anything. Even normal powerup is not working, it just turns the screen off for a moment then goes back to the same UI.
Can anyone help me with this please.
With this it states
Battery Low (Charging)
"Device is LOCKED. Status Code: 0"
Transfer Mode: USB Connected
Then it gives me some Boot Mode Selections, but none of them do anything. Even normal powerup is not working, it just turns the screen off for a moment then goes back to the same UI.
Can anyone help me with this please.