Help Can't Hear Caller

[gram06]

Hey everyone,

I'm really hoping you can help me.

I got my M8 about a month ago and recently it starting creating some problems. I can't hear the person I'm speaking to on the other end without using the speaker or the headphones.

I don't know how to fix this at all. I have the Sprint One M8 H/K edition.

Can anyone help?

 

[mruno]

Take it in and get it exchanged.

 

[Granite1]

Really sounds like the ear piece speaker has failed. I suggest taking it in to a store to get it looked at.

 

[dan55]

agree..I had problems with my first m8 with bad in call sound, and had to replace it....good luck

 

[gram06]

Sucks. I bought it directly from Sprint. I hate their in store service.

Is there anything that I could have done to make it happen?

 

[mruno]

its the luck of the draw. better luck next time

 

[slomosavygirl]

that sucks. hope you get a good one next.

 

[mauiblue]

Sucks. I bought it directly from Sprint. I hate their in store service.

Is there anything that I could have done to make it happen?

Did you somehow spilled some liquid on the phone? Maybe you got caught in the rain? Maybe you accidentally dropped the phone? There are a number of ways for the ear piece to get screwed up. Or maybe you just got a lemon.

Since the in store service is junk, try calling customer support. I normally call Verizon Wireless customer support instead of walking in the local store. I get better service that way. Good luck.