Nothing happens when I try to reset the programming of the phone number /etc using this:
To program a used phone:
On the dial pad, press ##786 followed by an additional # symbol
Follow any on-screen prompts to Reset your phone
Enter the 6-digit code
Select Reset
Confirm any on-screen Reset to default messages
After the reset, press ## followed by the 6-digit code, followed by an additional # symbol (Example: ##123456#) Note: The last # entered will not show on the display