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Help Can't read company email (Outlook) after DL09

T

tystevens

Member
Since the OTA update, I can't read emails from our company Outlook server. I can see when I receive an email, but when I open it, the email text won't come thru. I can send email on that account from my phone, no problems. Any ideas?

Also, since the OTA, I have to enter my long and complex password for the Outloook server every time I pick up my phone. Before the OTA, the long password was only necessary if I had turned my phone off, the battery died, etc. Really a PITA trying to make calls in the car, etc. Any ideas there? Thanks in advance.
 
Hey,

I think I have the same problem. When I get an email, I get the normal notification, pull it down, click on it but then the email is blank. I'm finding I have to hit the "more message" button in the lower-right corner and then it says "loading" and then I can see it.

I have never had to hit the "more message" button before... whats up with that?
 
Thanks for the tip. That does at least bring up the email text. I guess it will work for the time being. But I didn't have to do that before, either. And my yahoo and gmail accounts work fine, as they did before.
 
They added an 'advanced' section in the account settings field (menu/account settings/advanced settings). There is an option (the only one actually) called email size. Once I set it to maximum it now downloads the full message without needing to hit the more message button.

Hope that helps!
 
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