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Help Cant see internal sdcard in recovery mode

Hey Folks,

Wife's Note2 just died, it just boots up into android then resets after a few seconds. I just need to get stuff off the internal memory.

In recovery mode /sdcard is empty, so cant use adb pull. Is there any way to mount the emulated internal storage? HTC have that s-off thing, is there something similar that needs to be done?

Thanks
Barry
 
What recovery is on the device? Is the recovery actually mounting internal storage but then thinks it's empty, or failing to mount it? If it fails to mount, is there some sort of error message shown? In TWRP (have it on all my devices) there's a specific mount menu that should allow you to mount various partitions, if they are ok. Unfortunately, this could just be a sudden hardware/emmc failure which likely means whatever was on internal storage is gone.

The S-on/off refers to HTCs in-built security flag that stops users from flashing firmware not compatible with the phone's hardware model and Customer ID if S-on, or has this security removed if S-off (I have a S-off'd M8). Don't think there's anything similar on Samsung's, but doubt it's related anyway.
 
Does the phone have a custom recovery? If not then you won't be able to use ADB anyway, since stock recoveries don't run an ADB daemon.

(Incidentally, S-Off on a HTC is nothing to do with this: that's just disabling an extra layer of security that HTC have on the system storage, and doesn't affect access to the /sdcard partition).
 
Was going to say, posting in the Note 2 sub-forum might pay dividends but see you did anyway.
 
Last edited:
20160405_224719_rsz.jpg
 
the recovery mode can see the external sdcard
adb shell cannot see external or emulated internal
I need to mount sdcard
20160405_224817_rsz.jpg


C:\Android Studio\sdk\platform-tools>adb shell
shell@android:/ $ df
df
Filesystem Size Used Free Blksize
/dev 895M 76K 895M 4096
/system 1G 1G 585M 4096
shell@android:/ $ dir
dir
/system/bin/sh: dir: not found
127|shell@android:/ $ ls
ls
cache
data
default.prop
dev
efs
etc
fstab.smdk4x12
init
init.rc
lib
lpm.rc
preload
proc
res
root
sbin
sdcard
sdcard1
sys
system
tmp
ueventd.goldfish.rc
ueventd.rc
ueventd.smdk4x12.rc
shell@android:/ $ cd /sdcard1
cd /sdcard1
shell@android:/sdcard1 $ ls
ls
shell@android:/sdcard1 $ mount
mount
rootfs / rootfs rw 0 0
tmpfs /dev tmpfs rw,nosuid,relatime,mode=755 0 0
devpts /dev/pts devpts rw,relatime,mode=600 0 0
proc /proc proc rw,relatime 0 0
sysfs /sys sysfs rw,relatime 0 0
/dev/block/mmcblk0p13 /system ext4 rw,nodev,noatime,nodiratime,barrier=1,data=or
dered 0 0
shell@android:/sdcard1 $ ^C
C:\Android Studio\sdk\platform-tools>
C:\Android Studio\sdk\platform-tools>
C:\Android Studio\sdk\platform-tools>
C:\Android Studio\sdk\platform-tools>
C:\Android Studio\sdk\platform-tools>
C:\Android Studio\sdk\platform-tools>adb shell
shell@android:/ $ df
df
Filesystem Size Used Free Blksize
/dev 895M 76K 895M 4096
/system 1G 1G 585M 4096
shell@android:/ $ mount
mount
rootfs / rootfs rw 0 0
tmpfs /dev tmpfs rw,nosuid,relatime,mode=755 0 0
devpts /dev/pts devpts rw,relatime,mode=600 0 0
proc /proc proc rw,relatime 0 0
sysfs /sys sysfs rw,relatime 0 0
/dev/block/mmcblk0p13 /system ext4 rw,nodev,noatime,nodiratime,barrier=1,data=or
dered 0 0
shell@android:/ $ ls
ls
cache
data
default.prop
dev
efs
etc
fstab.smdk4x12
init
init.rc
lib
lpm.rc
preload
proc
res
root
sbin
sdcard
sdcard1
sys
system
tmp
ueventd.goldfish.rc
ueventd.rc
ueventd.smdk4x12.rc
shell@android:/ $ cd sdcard
cd sdcard
shell@android:/sdcard $ ls
ls
shell@android:/sdcard $ cd /sdcard1
cd /sdcard1
shell@android:/sdcard1 $ ls
ls
shell@android:/sdcard1 $
 
Thanks saltire, it's just blank when I list, but I dont think it's mounted. My unix isnt too strong these days so no idea how to mount.

In recovery mode on the phone it can mount the external SDcard. So maybe the emmc or partition is corrupt.
 
Just a heads up, rather than having 2 duplicate threads, I re-directed this one to the Note 2 forum and deleted the other thread.
 
Ah right, I thought you might have a custom recovery not stock. And your grasp of 'nix is definitely way beyond mine - I am in no way, shape or form up to speed on Linux beyond fastboot and some basic adb commands. Plus I've never had a Note either, so will bow out in the hope someone else can help.
 
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