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Help cant update to Jelly Bean

the timer keeps going up but it sits on 0
anyone know how to fix this and i tried it 3 times

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Use Kies, its better IMO

First I downloaded Kies to my computer SAMSUNG KIES
Then up updated my Kies to the newer version
Then I opened up the program and connected my USB to the computer and my smarphone
Then I waited for Kies to recognize my device.
Then Kies asked me if I want to upgrade to the new firmware upgrade
I clicked yes and followed all the prompts then the uploading started & had to wait till it was completed, then it downloaded to my phone then I had to wait for that to complete then once it was done the phone rebooted and I had JB on it. So awesome!

Here's the link on how to do it SAMSUNG
 
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