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Help Can't update?

Vee

Vee

Member
For 3 weeks now I haven't been able to check for an update for my phone. Everytime I try, it says "Cannot connect to the AT&T server" and it won't let me try again for 24 hours at which point it tells me the same thing.

Any advice?
 
After the update that error has been popping up on captivates. I how it doesn't happen when froyo gets here.
 
I have had the same problem since I installed update1 in late September. I have found that the following steps fixed the problem, and also defeats the 24 hour lockout in Software Update.

WARNING: I have no idea what other effects these steps might have. I know it got me past the Communication Failed errors and defeated the 24 hour lockout. I have done this several times without any apparent damage to my Captivate. Use at your own risk. Maybe an Android expert can chime in here with more info.


  1. From the Home screen, press the Menu button and select Settings.
  2. Select Application, then Manage Applications
  3. Press the Menu button, then Filter, then select Running.
  4. Scroll down the list and select Device management.
  5. Under the Storage section, press the Clear data button.
  6. Power your phone off, then back on.

You should now be able to perform a Software Update. If you want to check for updates before your 24 hours are up, repeat the steps above.

Good luck.
 
cbritton said:
I have had the same problem since I installed update1 in late September. I have found that the following steps fixed the problem, and also defeats the 24 hour lockout in Software Update.

WARNING: I have no idea what other effects these steps might have. I know it got me past the Communication Failed errors and defeated the 24 hour lockout. I have done this several times without any apparent damage to my Captivate. Use at your own risk. Maybe an Android expert can chime in here with more info.


  1. From the Home screen, press the Menu button and select Settings.
  2. Select Application, then Manage Applications
  3. Press the Menu button, then Filter, then select Running.
  4. Scroll down the list and select Device management.
  5. Under the Storage section, press the Clear data button.
  6. Power your phone off, then back on.

You should now be able to perform a Software Update. If you want to check for updates before your 24 hours are up, repeat the steps above.

Good luck.
Click to expand...
Still get the error
 
As far as I know everyone gets this error now. Unless of course you do some funky things. Don't worry about it; the update will be via kies.
 
cbritton said:
  1. From the Home screen, press the Menu button and select Settings.
  2. Select Application, then Manage Applications
  3. Press the Menu button, then Filter, then select Running.
  4. Scroll down the list and select Device management.
  5. Under the Storage section, press the Clear data button.
  6. Power your phone off, then back on.

You should now be able to perform a Software Update. If you want to check for updates before your 24 hours are up, repeat the steps above.

Good luck.
Click to expand...

it works for me ...
 
Jack45 said:
As I mentioned in post #2, the following, otherwise referred to as the update process enema, enables me to check for updates (and receive valid replies) at will. Requires root.

Software Updates - CapFAQ

Try it. Report back.
Click to expand...

I would try it but I'm not rooting until the official froyo update. I'm not too worried about the OTA problem, so far it has been unnecessary. Everything that has come out (the whole one thing) has been available over kies.
 
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